Bilingual Receptionist

  • Category
    Office, clerical & administrative - Administrative Assistant
  • Job type
    Direct Hire
  • Location
    Ottawa, Ontario

Adecco is currently recruiting for a Bilingual Receptionist. This is a part-time permanent role to work with one of our non-profit organization clients located in Downtown Ottawa, ON. 
** Possible work schedule: Monday – Friday from 10:00 am to 2:00 pm.
The Bilingual  Receptionist will have the following responsibilities:
- Responding to phone, email, mail and in-person inquiries in a timely manner 
- Referring inquiries to appropriate sources or individuals;
- Providing excellent customer service to people from a wide range of ethnic backgrounds, as well as with a wide range of computer/internet proficiency;
- Processing applications and registrations, including payments in various forms, for membership renewals, exams, courses, workshops, Annual General Meetings (AGM), social events and all other services;
- Generating invoices and receipts for members and sending membership cards and validation stickers;
- Providing assistance and support to other Secretariat staff, Board and Executive members;
- Maintaining the Organization’s membership database, ensuring detailed notes and accuracy in members’ profiles (including electronic file management);
- Assist in the coordination of the organization events such as the AGM, Holiday dinners, socials and all others;
- Identifying and assisting with the implementation of administrative improvements.
The Bilingual Receptionist must meet the following mandatory requirements:
- Completion of Ontario Secondary School (or equivalent) and/or related experience complimented by training;
- 3-years of customer relations and progressive office administrative experience;
- Excellent written, verbal and electronic communication skills in both official languages, with a high degree of accuracy;
- Capacity and competency to engage a large volume of work while managing interruptions and maintaining top-level customer service;
- Ability to work independently and effectively with minimal supervision and within prescribed timelines;
- Ability to be flexible and motivated in dealing with a fluctuating and unpredictable workload;
- Excellent organizational, time management, and problem-solving skills;
- Proficient with the MS Suite software, Google applications, e-mail and Internet;
- Discrete and able to work with confidential information;
- Competency in additional languages also considered an asset.
If you are interested in applying to our Bilingual Receptionist position, please submit your resume as soon as possible by clicking on the 'Apply with Adecco' button. 

  • Apply with Adecco

Reference number CA_EN_1_027616_12219839

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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