Bilingual Remote Customer Loyalty Associate

  • Location
    Toronto, Ontario
  • Salary
    $22.00/Hourly
  • Job type
    Temporary/Contract
  • Category
    Call centre & customer service - Customer Service

Interested in working remotely? Are you bilingual in French and English? Adecco is currently hiring full-time Bilingual Remote Customer Loyalty Associates to work for a reputable contact center, from anywhere within Ontario. If you have excellent verbal and written communication skills, this is the job for you!

  • Pay rate: $22 / hour
  • Location: Remote (Must work Atlantic Standard Time hours)
  • Job type: Full-time; Temporary
  • Shifts: Rotational; Monday-Sunday; 8 AM and12:30 AM; 40 hours /week
  • Here’s why you should apply:  

  • Hires fast, pays weekly 
  • 4% vacation pay paid out on each weekly pay cheque 
  • Medical and dental benefits once qualified 
  • Free training programs 
  • New and quicker onboarding process 
  • Duties and Responsibilities:

  • Answering phone calls from customers
  • Communicating with customers through an online chatbot
  • Assisting customers with all aspects of their loyalty programs including balance inquiries, navigation help, and account troubleshooting via calls and emails
  • Educating customers about the benefits of program membership
  • Being an enthusiastic ambassador for brands you represent
  • Performing other duties as assigned
  • Requirements and Qualifications:

  • Previous experience in a high-touch customer service role is considered an asset
  • Effective written and verbal communication skills fluently in both French and English
  • Proven ability to multitask and work across a variety of platforms
  • Demonstrated ability to parse and simplify complex information
  • Must be able to pass a criminal background check.
  • Should be able to work Atlantic Standard Time (AST) hours.
  • Must be available to work full-time rotational 8-hour shifts between 8:00 am-12:30 am (AST) Monday through Sunday. This means your schedule will include nights and weekends
  • Must have a hardwired internet connection (no Wi-Fi), with a minimum 30mbps download speed, and minimum 10mbps upload speed
  • Must be legally eligible to work, and reside in Canada 
  • Don’t miss out on this Bilingual, Remote Customer Loyalty Associate job. Apply now and you will hear back from an Adecco Recruiter soon.
    To find out more about Adecco Perks and what we can do for you please visit the link here: https://www.adecco.ca/en-ca/working-with-a-staffing-agency/adecco-perks/



     




    • Apply with Adecco

    Reference number CA_EN_1_026526_2038966

    Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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