Business Analyst - Intermediate

  • Category
    Information Technology - Management
  • Job type
  • Location
    Ottawa, Ontario

Adecco is currently recruiting for a Business Analyst - Intermediate for a 1-Year contract with possibility of extension with our Crown Corporation Client in Kanata, ON. The successful candidate must hold a valid Reliability Security Clearance or be eligible for it.
The Business Analyst – Intermediate will have the following responsibilities:
- Performs a set of tasks and facilitation techniques used to work as a partner among stakeholders to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to meet its goals. In partnership with the Solution Architect, performs enterprise analysis prior to pursuing business specific solutions. Creates visual models, elicits, & documents requirements;
- Provides second level application services support to internal business users. Performs in depth research and identify sources of production issues. Investigates and documents root cause analysis of issues. Focused on the delivery of the service’s business outcomes and Key Performance Indicators, when determining work priorities;
- Work closely with business and technology partners in identifying process improvement opportunities. Build and foster relationships across multiple workgroups and scrum teams;
- Provides impact analysis of process and technical change requests to existing service. Analyzes impact of Information Technology environment changes and upgrades on the application services and coordinates testing and change management. Analyzes trends in application support tickets and executes problem management practices to eliminate recurring incidents. Assists in the development and execution of test plans, and documents results as necessary. Maintains system documentation.
The Business Analyst - Intermediate must meet the following mandatory requirements:
- Bachelor’s degree or equivalent experience in Computer science, management information systems, or a related field;
- 3+ Years of experience as a Business analysis and software support;
- 3+ Years of experience in Digital applications experience, Design thinking, Backlog management, Service integration design skills, BPM modelling;
- Experience in working with Agile/Scrum methodology;
- Understands principles of iterative development, and able to document business requirements as Agile user stories;
- Excellent problem solving, planning, and interpersonal skills. Excellent communication, including written, verbal and presentation skills;
- Excellent ideation and problem solving skills;
- Team focused and success driven. Ability to adapt to changing Digital landscape;
- Exceptional interpersonal skills in areas such as teamwork, facilitation and negotiation;
- Mature perspective on architecture principles and frameworks.
Nice to have:
- Certified business analysis professional (CBAP), BABOK, ITIL foundations, Project Management Professional, TOGAF certification;
- Experience with Design thinking, Product design and/or User experience design;
- Service/API design;
- Digital/Mobile technologies;
- PCI/Payments;
- Data/Analytics;
- Knowledge of SAP, Mendix and/or Jira.
If you are interested in applying to our Business Analyst - Intermediate position, please submit your resume as soon as possible by clicking on the 'Apply with Adecco' button.

  • Apply with Adecco

Reference number CA_EN_1_027616_990830

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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