Business Operations & Licensing Support Specialist

  • Category
    Information Technology - Business Analyst
  • Job type
  • Location
    Mississauga, Ontario

Adecco is currently looking for a Business Operations & Licensing Support Specialist in Mississauga, ON. This role will support our Business & Sales Operations (BSO) organization with a variety of functions across our strategic pillars: Customer Acquisition, Consumption, Licensing and Operational Processes. With a mix of recurring responsibilities and project work, you will have the opportunity to both lead operational processes and assist with stretch projects to improve productivity and efficiency in the spirit of digital transformation.

This is a 12-month contract and has pay rate $32.00/hour 

 Business Operations & Licensing Support Specialist Responsibilities :  

  • Support of existing business processes with an eye for how to improve them over time and drive increased efficiency in business management
  • Ownership of monthly reports & analysis related to pricing, utilization of customer benefits
  • Ownership of contract validation and sign-off for newly signed customer agreements & price sheets**
  • Development of specialized dashboards (via our reporting tools such as PowerBI) for scenarios not covered by our existing reporting assets
  • Management of ad-hoc requests as needed by business stakeholders (Competitive analysis, coordination of deal reviews, financial analysis, facilitation of business reviews, etc.)
  • Support  ongoing change management initiatives related to the evolution of our customer and partner purchasing & licensing experiences 
Business Operations & Licensing Support Specialist Qualifications: 
  •  Bachelor’s degree in Commerce, Business, Finance, Accounting, Economics, Law or Technology 
  • 2-3 years of experience working in a Corporate office environment, ideally in the IT sector
  • Familiar with office (excel with pivot tables, v-lookup)  and analytical tools power BI, SQL, Access (1+ years’ experience or certification)  
  • Excellent communication skills with a proven ability to work across a diverse audience of stakeholders
  • Attention to detail: You complete tasks with a high degree of accuracy
  • Relentlessly resourceful: You understand how to overcome obstacles/roadblocks in your work
  • Passion for technology: You are deeply motivated by how technology can inspire and ignite change

If you are interested in this Business Operations & Licensing Support Specialist job in Toronto, apply today. 

  • Apply with Adecco

Reference number CA_EN_1_026602_12122940

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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