Call Center Representative

  • Category
    Office, clerical & administrative - Administration
  • Job type
  • Location
    St. Catharine'S, Ontario

Adecco is currently hiring for a full time Call Center Representative position in St. Catharine's. The Call Center Representative must have Social Media experience (customer call center/sales experience preferred) as well as a high school diploma. The Call Center Representative will help support and expand their large social media self-serve advertising customer base. This is a contract position for 12 months with the possibility of extension. The pay rate is $16/hr plus 4% vacation pay. 

Call Center Representative Responsibilities:

  • Support and expand social media self-serve advertising customer base
  • Demonstrate the value of advertising solutions and provide support for all self-service products to improve their experience 
  • Receive and log internal and/or external customer problem/request/issues ensuring accurate documentation 
  • Perform follow-ups on incidents with advertiser to ensure customer satisfaction 
Call Center Representative Qualifications:
  • High School Diploma or GED 
  • Minimum 1 year of customer service experience
  • Must be familiar with online advertising products 
  • Experience using social media professional skills requirements
Why Work for Adecco?
  • Great pay + 4% vacation pay
  • Paid weekly - accurate and on time 
  • Medical and dental benefits once qualified 
  • Strong health and safety programs 
  • Flexible shifts
  • Generous referral bonuses
  • Free training programs 
If you are interested in the Call Center Representative position in St. Catharine's, ON, apply below.

  • Apply with Adecco

Reference number CA_EN_1_021098_12275273

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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