Call Centre Representative 

  • Location
    St. Catharines, Toronto, Ontario
  • Salary
  • Job type

Adecco is currently hiring for Call Centre Representative. To be considered for this Call Centre Representative role you must have a previous call centre experience (inbound / outbound calls).

Our client is a major Canadian Organization and within this role, you will be responsible for completing inbound / outbound calls to clients on general health care matters regarding their travel outside of Canada. This is a 3 month remote contract position, with the possibility of an extension and has a pay rate of $17/hr.

Call Centre Representative Responsibilities:

  • Making outbound calls to clients on general health care matters regarding their travel outside of Canada.
  • Providing excellent customer service and support in an Outbound customer contact environment
  • Performs customer request problem identification and follows defined procedures to resolve correctly
  • Receive and log internal and or external customer problem request issue and ensure proper documentation
  • Call Centre Representative Qualifications:

  • Minimum 1 year of call centre experience 
  • High School Diploma
  • Call center experience is a plus
  • Criminal Record Check will be completed 
  • Must have a quiet setting with little to no background noise to perform calls
  • Reliable high-speed and unlimited Internet
  • Must be capable of performing independent remote work
  • Business operations are from Monday – Friday, 8am – 9pm EST.
  • If you are interested in this Call Centre Representative job, apply today.

    Also, please visit our website to check out other opportunities available at

    • Apply with Adecco

    Reference number CA_EN_1_026602_1598342

    Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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