Case Coordinator Absence


Adecco is currently hiring for a Case Coordinator Absence in Toronto, ON. To be considered for this Case Coordinator Absence role you must have 2 years of healthcare experience background. Familiarity with medical terminology is a must, along with the ability to manage stressful situations.

Our client is a leading insurance company and within this role, you will be responsible for the prioritization of all incoming disability cases to determine their complexity and will manage all non-complex cases to resolution. provide task-specific support to a team of Absence Management Solutions Case Managers. This is a 1-year full-time contract position and has a pay rate of $22.42 per hour. This will be a work from home position until offices reopen.

The Case Coordinator Absence Responsibilities Include:

  • All disability cases will be directed to the Case Coordinator to determine level of complexity and assigning cases appropriately based on established criteria
  • All disability cases determined to be non-complex, will be managed to resolution by the case coordinator, who must continually evaluate whether the active cases remain non-complex or whether to transition the case to a Case Manage
  • Focus will be on minimizing administrative delays and on reducing the duration of employee work absences
  • Complete specified administrative tasks on all cases, which include faxing, forms preparation and employee follow-ups
  • Effectively communicate with employees and employers to determine all factors that may influence case complexity, including diagnosis, duration of disability and the presence of non-medical barriers
  • Ensuring that all service delivery targets are met
  • The Case Coordinator Absence Qualifications Include:

  • Good understanding of and experience with medical terminology and conditions
  • 2 years minimum of Healthcare background
  • Strong decision making and analytical skills with a strong attention to detail
  • Excellent communication and strong customer service skills
  • Ability to work effectively in a fast-paced, team environment
  • Intermediate PC skills including MS Word, Excel and Lotus Notes
  • Completion of some related insurance industry courses would be an asset, along with previous Group Disability Claims experience
  • Bilingual in French and English would be an asset
  • If you are interested in this Case Coordinator Absence job in Toronto, ON. apply today. Also, please visit our Adecco website to check out other opportunities available at



    • Apply with Adecco

    Reference number CA_EN_1_026602_1661615

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