Case Manager (Disability)

  • Category
    Office, clerical & administrative - Employee Services
  • Job type
  • Location
    Kitchener, Ontario

Adecco is currently recruiting for a Case Manager (Absence Management Solutions) in Kitchener, ON for a top insurance company client. This is a 6 months contract with a high chance of extension and pays $24.75/hr.

Start Date:          3/4/19

End Date:            9/3/20

Hours:  8:00am to 5:00pm

What are the top 3 must-haves? Medical terminology, Strong customer service skill, Health Science educational background

Our client is looking for an individual with a high focus on customer service to join their team as a Case Manager. Reporting to the Manager, Absence Management Consultation Services, the Case Manager will provide case management services to reduce the duration of plan sponsors' employees work absences. The position will contribute to the overall profitability of Group Disability by facilitating a timely return to work for our plan sponsors' employees.

This role is front-line client facing and has accountability for delivering superior client services and effective communication to employees and employers throughout the life of the case. The focus of the Case Manager is to work towards health, productivity and positive financial outcomes for the plan sponsor and its employees

Case Manager Absence Management Solutions Responsibilities:

  • Develop, monitor and implement innovative case management services focusing on reducing the duration of plan sponsors employee work absences
  • Identify and resolve disability and workplace issues through direct contact/phone consultation with plan sponsors, employees, physicians and other health care professionals
  • Makes recommendations on referrals to appropriate work facilitation resources
  • Manage medical/non-medical and complex cases using a goal-oriented plan

Case Manager Absence Management Solutions Qualifications:

  • University degree in Occupational Health, Kinesiology or related rehabilitation field
  • 3+ years of work experience in a clinical setting in a health-related field
  • 2-3 years of case management experience
  • Sound knowledge of occupational health issues, vocational rehabilitation and disability insurance
  • Good understanding of medical terminology
  • Strong PC skills - Windows, Word and Excel
  • Excellent listening skills with the ability to quickly identify relevant issues and stakeholder need
  • Strong negotiation skills with the ability to influence others
  • Excellent written and verbal communication skills
  • Demonstrated strength in conflict management skills
  • Proven analytical, organization and decision-making skills

If you are interested in this Case Manager (Absence Management Solutions) role in Kitchener, ON, please click  “Apply Now”.



  • Apply with Adecco

Reference number CA_EN_1_026602_12131347

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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