Case Manager Long Term Disability

  • Category
    Science - Administration
  • Job type
  • Location
    Kitchener, Ontario

Our client is a Canadian Financial Services company currently seeking a Long-Term Disability Manager for their Kitchener location. The Long-Term Disability Manager must understand medical terminology and have strong customer service skills. The Long-Term Disability Manager will be responsible for the assessment of long-term disability claims, the development of specific case management plans, and key decisions. It is a one-year contract that pays $27.00 per hour.

Long-Term Disability Manager Responsibilities:

• Assessment of long-term disability claims including the identification, and analysis of medical, contractual, and eligibility information
• Development of case management plans
• Consistent interaction with Claimants and Clients
• Development of case management plans
• Assessment of Long-Term Disability and Waiver of Premium claims including the analysis of medical, contractual, and eligibility information in order to render a decision on the claims.


Long Term Disability Manager Qualifications:
• Familiarity with medical terminology;
• Analytical skills with a strong attention to detail - particularly with numbers, spelling and grammar;
• Excellent problem-solving and decision making skills
• The skills to multi-task, prioritize, and work in a fast paced environment;
• Very strong written and verbal communication skills, with the ability to effectively deliver difficult messages to clients by telephone and in the form of very detailed letters of explanation;
• Strong customer service experience, with proven ability to build and manage relationships with external and internal clients.
• Intermediate PC skills - including data entry, MS Word and MS Excel
Special Conditions:
• Overtime may be required during peak periods
• Bilingual would be considered an asset

  • Apply with Adecco

Reference number CA_EN_1_026602_12161078

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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