Client Relations Coordinator

  • Location
    Kitchener, Ontario
  • Job type
  • Category
    Office, clerical & administrative - Clerical

Adecco is currently hiring for a temporary to permanent, full-time Client Relations Coordinator in Kitchener, ON to work for our client, a dynamic and well-established auction company. In this role, you will perform various administrative and operational functions including relationship management, implementation and development of customer service strategy and collaboration with colleagues.

  • Pay rate: $23/hour
  • Location: Kitchener, ON
  • Shifts: Monday to Friday
  • Job type: Temporary to permanent | Full-time
  • Here’s why you should apply:

  • Hires fast, pays weekly
  • 4% vacation pay paid out on each weekly pay cheque
  • Pathway to permanent employment
  • Generous referral bonuses
  • Duties and Responsibilities:

  • Support growth of the customer base and act as a liaison between all auction departments, including sales representatives, consignment dealers and auction personnel
  • Perform clerical and numerical activities including selecting, compiling, verifying, and processing data
  • Ensure ancillary services such as transport and shop services have been scheduled and completed
  • Utilize market conditions to effectively qualify reserve prices and negotiate sales
  • Understand dealer-facing systems and effectively educate and resolve issues for internal and external customers
  • Collaborate with auction team to ensure proper marketing of sale inventory to maximize vehicle exposure
  • Support services and programs outside of the core auction workflow as needed to meet site objectives
  • Monitor VIP customers and their performance to ensure adherence to benchmarks
  • Educate customers on the best ways to utilize company systems and services
  • Utilize CRM to log calls, run reports, and view dashboards
  • Monitor local competition and recommend competitive strategies to supervisor
  • Requirements and Qualifications:

  • High School Diploma and or equivalent experience
  • 1-2 years of customer service experience preferred
  • Previous auction experience or automotive background is an asset
  • Developed and professional verbal, written communication and listening skills
  • Prior experience with sales and sales management tracking databases, such as, with emphasis on accurate documentation is preferred
  • Effective customer relations, communication, enthusiastic, persuasive, and interpersonal skills
  • Intermediate computer skills with basic knowledge in Microsoft Suite, including Word, Excel and Outlook
  • Multi-tasking skills along with the ability to adapt to changing work environments
  • Demonstrated ability to learn, retain and articulate product related information and provide unscripted responses on appropriate subject matter
  • If you are interested in this Client Relations Coordinator job opportunity in Kitchener, ON apply now and you will hear back from an Adecco Recruiter soon.



    • Apply with Adecco

    Reference number CA_EN_1_026510_1794480

    Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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