Collections Representative

  • Category
    Accounting & Finance - Accounts Receivable
  • Job type
    Temporary/Contract
  • Location
    Toronto, Ontario

Adecco is the leading provider of recruitment solutions and HR services in the world. Within Canada, Adecco has a network of over 50 branches, servicing thousands of Canadian organizations each day by providing the top talent they need to succeed in today’s competitive market. Adecco employs several thousand candidates in temporary positions daily and provides thousands more with permanent work opportunities annually.

Our client is looking to add a Collections Representative to their office in the Etobicoke area. This is a fantastic opportunity for a recent Accounting graduate or related to get into the Corporate Collections/AR world to start their career. This is temp-to-permanent opportunity that would require flexibility for shifts between 8:30am and 11pm (taxi chits provided to go home for the later evening shifts; free parking also available)

The Collections Representative job opening in Etobicoke, ON will have responsibilities that may include but are not limited to:

Responsible for newly delinquent and past due accounts.
Issuing collection letters to customers with delinquent accounts, specifying product details and severity of the arrears
Contact delinquent customers by telephone to establish payment arrangements on overdue accounts
Working with the customers on potential payment plans
Document the calls and action items accurately
Review all documents received from clients and determine action required
Additional customer service related functions


To be considered for the Collections Representative job opening in Etobicoke, ON, candidates selected for interview will meet the following minimum requirements:

Be a recent College or University graduate combined with work experience in customer service in any capacity (retail, call center, corporate, hospitality)
Superior customer service skills and experience dealing with difficult situations
Flexible to work the varied shifts, noting it is Monday to Friday only
Exceptional communication skills, both oral and written
Team player; client offers an open concept, team based work culture so fit is KEY!
Excellent organizational and time management skills
Strong computer skills, especially MS Word, Excel, Outlook and the ability to learn new systems

Our client offers and dynamic, positive work culture inclusive of various daily, weekly and monthly events so the best personality fit would be a driven, enthusiastic recent graduate looking to learn and growing with in this type of industry.

If you are interested in the Collections Representative job opening in Etobicoke, ON, please apply now – our client is motivated to have new talent join their team today!


  • Apply with Adecco

Reference number CA_EN_2_026575_29704

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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