Contact Center Representative

  • Category
    Office, clerical & administrative - Employee Services
  • Job type
    Temporary/Contract
  • Location
    Markham, Ontario

Adecco is currently hiring for an ongoing temporary Contact Center Representative in Markham. To qualify for this Contact Center Representative role, you must call center and data entry experience.

$16.92 / hour

 

Why Work for Adecco?

• Great pay + 4% vacation pay          

• Paid weekly – accurate and on time           

• Medical and dental benefits once qualified 

• Strong health and safety programs 

• Flexible shifts           

• Generous referral bonuses

• Free training programs        

 

Contact Center Representative Responsibilities:

 

• Provide highest level of customer service to all internal and external customers 

• respond to customer inquiries and problems by providing timely and accurate information or directing inquiries to appropriate staff

• Able to reach out to existing customers to grow business

• provide all stakeholders with courtesy, dignity, and respect of privacy

• meets and exceeds “sales objectives” as directed

• Adheres to the work schedule in order to handle the call volume and contractual requirements, unless request made by supervisor

 

Contact Center Representative Qualifications:

 

• Passion and pride for providing excellent customer service. Communication, organizational and interpersonal skills required

• Able to prioritize work, excellent accuracy levels, attention to details, able to multi-task in an efficient and accurate way

• Desire to be a part of a dedicated team that is committed to excellence within their job

• Excellent oral and written commination skills, professional and friendly telephone manner.

• Proficient in Word, Excel, Outlook. Superior keyboarding and data entry skills

• Ability to handle stressful situations with positive outcome

 

If you are interested in this Contact Center Representative job in Markham, apply by clicking the “Apply now” button below.

 

  • Apply with Adecco

Reference number CA_EN_1_026659_12165623

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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