Coordinator, Onsite Managed Services

  • Category
    Human resources - HR Recruiter
  • Job type
    Direct Hire
  • Location
    Scarborough, Ontario

Working under general supervision, performs recruitment and employee relations functions at an assigned client site. Ensures client satisfaction through the effective selection and supervision of temporary associates, and upholds associate recruitment levels based on client expectations. Performs associate relations functions and resolves any human resources related issues as required.


1. Fills and/or places orders for temporary associates with branch offices. Implements recruitment techniques that ensure candidates selected have the skills required to perform the essential functions required positions. Solicits temporary associates from secondary agencies as necessary and supervises their activities.
2. Working with the client and the Onsite Manager, assists with developing a long-term temporary staffing strategy and budget.
3. Orients temporary associates to client's procedures, systems and work environment as well as to Adecco policies and procedures.
4. Maintains records and processes timesheets/invoices for temporary associates, ensuring that they are paid in an accurate and timely manner. Meets with the client, Adecco, and, as needed, other staffing services to resolve billing discrepancies.
5. Maintains quality standards for temporary associates. Trains and counsel's temporary associates, evaluates their performance, and conducts performance reviews and terminations as appropriate.
6. Administers specialized reports and questionnaires to determine service quality. Compiles and reviews results of client satisfaction surveys to determine where service improvement is required.
7. In collaboration with the Partnership Manager, develops handbooks and standard written procedures for temporary associates. Implements quality management and recognition programs.
8. Identifies opportunities for increased or new lines of business with client, promoting Adecco's products and services whenever possible.
9. Acts as a liaison between the client and Adecco, and provides feedback with regards to the attendance and performance of associates to both parties.
10. Prepares weekly, monthly, and annual headcount and other reports for both Adecco and the client.
11. Performs other duties as required.

1. Two (2) years temporary staffing services experience or related experience.
2. Strong knowledge of billing/payroll procedures and quality standards.
3. Working knowledge of Provincial Labour laws
4. Flexible and adaptable to changing business needs.
5. Experience/knowledge of general Human Resources practices an asset

If you enjoy connecting with top talent and have a strong work ethic, we want to hear from you! Please apply below.


  • Apply with Adecco

Reference number CA_EN_1_026702_11838580