Customer Centre Representative (English)

New
  • Location
    Halifax, Nova Scotia
  • Salary
    $20.41/Hourly
  • Job type
    Temporary/Contract-to-hire
  • Category
    Call centre & customer service - Customer Service

We are currently hiring for multiple Customer Centre Representative (English) to work initially remotely for our client located in Halifax, NS for a 4 month contract. To qualify for this Customer Centre Representative (English) role, you must have excellent communication skills, previous customer service experience and the ability to work rotational shifts from 9AM-11PM AST including a mandatory shift on Saturdays. Our client is a large, reliable and reputable organization within the financial services industry. 

  • Pay rate: $20.41
  • Location: Halifax, NS (working remotely)
  • Shifts: 9am to 11pm Monday – Friday, Saturdays (rotating schedule)
  • Job Type: Full-time contract, with the possibility of becoming permanent
  • Customer Centre Representative (English) Main Responsibilities:

  • Prepare schedules/reports for applications and databases
  • Ensure all access is standardized and compliant
  • Ability to manage a high-volume email inbox
  • Adhere to established regulations, policies and guidelines in completing daily activities and audits
  • Customer Centre Representative (English) Main Requirements:

  • Minimum 1-year related experience in customer service
  • Proficient in MS Offce 
  • Minimum typing speed of 40wpm
  • Solid time management and organizational skills
  • Exceptional customer service and high level of accuracy
  • A team player who collaborates effectively with peers and other teams
  • French skills an asset
  •  
  • If you are interested in this Customer Centre Representative (English) position in Halifax, NS, apply now!
  • T6602

    B6602




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    Reference number CA_EN_1_026602_1564296

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