Customer Experience Expert

  • Location
    Niagara On The Lake, Ontario
  • Salary
    $ 36500 - $ 40000 / Yearly
  • Job type
    Direct Hire
  • Category
    Call centre & customer service - Customer Service

Adecco is currently looking to hire a Customer Experience Expert for a permanent position in Niagara-on-the-Lake, ON. We are looking for someone who is tech saavy, passionate, empathetic, and dependable Customer Experience Expert for our client who has been leaders in groundbreaking consumer electronics.

Why apply?

  • Competitive salaries and bonus
  • Paid vacations
  • Career growth
  • Great company culture
  • Flexible start and end time schedule
  • Onsite fitness equipment and recreational space
  • Responsibilities:

  • Technical Support: trouble shooting, solving technical problems on consumer electronic devices
  • Customer Inquiries: inquiries related to product, sales and returns
  • Customer Service: provide exceptional service via phone, e-mail, and live chat
  • Customer Insights: identify and report trends on customer inquiries or issues
  • Testing: assist with product testing
  • Qualifications:

  • High School diploma or equivalent
  • A college diploma or certification in a related program would be an asset
  • 1-2 years of experience in a fast-paced call center providing support via e-mail, phone, and chat
  • 1-2 years of hardware and software troubleshooting experience
  • Our client is committed to providing a safe working environment. Don’t miss out on the opportunity to work with our client who believes in empowering their customers, teams, and community. Apply today!

    B1098




    • Apply with Adecco

    Reference number CA_EN_1_021098_1618759

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