Customer Experience Expert

  • Location
    Niagara On The Lake, Ontario
  • Salary
    $ 36500 - $ 40000 / Yearly
  • Job type
    Direct Hire
  • Category
    Call centre & customer service - Customer Service

Adecco is currently looking to hire a Customer Experience Expert for a permanent position in Niagara-on-the-Lake, ON. We are looking for someone who is tech saavy, passionate, empathetic, and dependable Customer Experience Expert for our client who has been leaders in groundbreaking consumer electronics.

Why apply?

  • Competitive salaries and bonus
  • Paid vacations
  • Career growth
  • Great company culture
  • Flexible start and end time schedule
  • Onsite fitness equipment and recreational space
  • Responsibilities:

  • Technical Support: trouble shooting, solving technical problems on consumer electronic devices
  • Customer Inquiries: inquiries related to product, sales and returns
  • Customer Service: provide exceptional service via phone, e-mail, and live chat
  • Customer Insights: identify and report trends on customer inquiries or issues
  • Testing: assist with product testing
  • Qualifications:

  • High School diploma or equivalent
  • A college diploma or certification in a related program would be an asset
  • 1-2 years of experience in a fast-paced call center providing support via e-mail, phone, and chat
  • 1-2 years of hardware and software troubleshooting experience
  • Our client is committed to providing a safe working environment. Don’t miss out on the opportunity to work with our client who believes in empowering their customers, teams, and community. Apply today!


    • Apply with Adecco

    Reference number CA_EN_1_021098_1618759

    Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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