Customer Service Administrator

  • Category
    Office, clerical & administrative - Administration
  • Job type
  • Location
    401 Bay Street, Ontario

Customer Service Administrator job openings in Toronto, ON

Adecco Professional is looking for an exceptional Customer Service Administrator to join our client in Toronto, ON. This Customer Service Administrator position is a contract role to start with potential to turn permanent for the right individual to join our client in the IT industry. This is a great opportunity to join a fun, fast paced office setting while providing great customer service and become part of a dynamic team. If you are interested in this fantastic career opportunity, please read on to learn more!

The responsibilities for the Customer Service Administrator job opening in Toronto, ON may include but are not limited to:

  • Handling inbound customer service calls from new and existing customers
  • Answering all inquiries from various platforms as needed and forwarding to appropriate departments
  • Tracking service requests from initial inquiry to closure
  • Issuing and monitoring incident ticket and providing tech support where possible
  • Assisting with scheduling appointments between customer and internal members
  • Entering information into multiple database systems in an accurate and efficient manner
  • The qualifications for the Customer Service Administrator job openings in Toronto, ON include: 

  • 1+ years work experience in a customer service and administrative support role or applicable experience providing information or support over the phone
  • Clear and professional communication skills (verbal or written)
  • Strong conflict resolution skills with ability to trouble shoot and resolve issues in a professional manner
  • Ability to manage relationship and build rapport with internal and external members
  • Excellent work ethic with a proven track record of excellent attendance
  • Computer literate with experience using Microsoft Office and other database systems
  • If you meet the above description and are interested in this Customer Service Administrator job opening in Toronto, ON., please apply today to learn more! Please note that only those with appropriate qualifications will be contacted for interviews.

    • Apply with Adecco

    Reference number CA_EN_1_026575_1303071

    Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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