Customer Service Administrator job opening in Toronto, ON

  • Job type
    Temporary/Contract
  • Location
    Toronto, Ontario

Customer Service Administrator job opening in Toronto, ON


Adecco Professional is currently hiring for a full-time, temporary Customer Service Administrator job opening in Toronto, ON. Our client is a growing division of a large, global firm and it is both TTC and GO accessible (this position will initially be working from home full-time).  This temporary to potential permanent opportunity is a fantastic career opportunity for someone who enjoys a busy workload while using their exceptional customer service, communication, administrative, coordination and attention to detail skills to work all at the same time!

 

To qualify for this amazing Customer Service Administrator opportunity, you must have at least minimum of 1-year experience in a Customer Service and/or Administrative support capacity. The Customer Service Administrator is responsible for supporting contractors, vendors and client from start to finish so a full cycle/full scale approach (no sales at all).

 

Some of the responsibilities of the Customer Service Administrator job opening in Toronto, ON include, but are not limited to:

 

  • Proactively onboarding new hires in a remote capacity; this includes ensuring proper information is collected and processed readily into a custom system
  • Ensure all compliance items or covered and under strict timelines
  • Coordinating and directing small information sessions for customers/staff 
  • Find, reconcile and process the weekly reports in internal systems and MS Excel
  • Expense processing; ensuring related documentation is provided and matches policies
  • Processing issues related with payments, benefits and other assignments related with contractors, vendors and clients.
  • Assist with resolution of billing and Accounts Receivable issues
  • Investigate and solve discrepancies, issues, concerns
  • Participates in special projects and performs other duties as assigned.
  •  

    The qualifications for the Customer Service Administrator job opening in Toronto, ON include;

     

    •     At least 1-year experience in Customer Service and/or Administrative capacity;

    those with some administrative experience combined with customer care experience from hospitality, retail, fitness center industry is considered an asset

  • Strengths with the Microsoft Office products and a quick ability to learn new systems
  • Clear and confident communication skills – both in a verbal & written capacity
  • Exceptional interpersonal skills; included in this is patience, good listening, ability to quickly build rapport, strong follow up skills
  •  

  • High level of detail at all times; asking questions when unsure
  • Ability to work well independently but within a close-knit, team support setting
  •  

    If you are interested in this fantastic full-time, career level Customer Service Administrator job opening in Toronto, ON and are available to start something exciting and new immediately, please apply right away as our client is motivated to have someone join the team TODAY!

     

    • Apply with Adecco

    Reference number CA_EN_1_026575_1329250

    Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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