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Customer Service Associate

  • Location
    Fredericton, New Brunswick
  • Job type
    Temporary/Contract

Adecco is currently hiring multiple temporary, full time Customer Service Associates in Fredericton, NB for a 6 month contract. To qualify for these Customer Service Associate roles, you must have a minimum of one year previous customer service experience and able to work a flexible schedule including evenings and weekends. Our client prides themselves on their inclusive, open, and engaging work environment. The pay rate for this role is $16.00/hour. 

 

Customer Service Associate Responsibilities:

 

• Providing excellent customer service and technical support in an inbound customer contact environment 

• Providing customer care solutions according to the Service Level Agreements (SLA's) and the company's quality and quantitative standards

• Maintaining high customer satisfaction ratings and service level agreements 

• Ensuring that the complex of Customer care needs are resolved in a timely fashion

• Demonstrating empathy by listening attentively to customer concerns 

• Satisfying customer expectations in a way that also complies with best practices 

 

Customer Service Associate Qualifications:

 

• Minimum of 1-year customer service experience  

• High school diploma or equivalent

• Working hours will be Monday - Friday 9am - 9pm range

• Attention to detail 

• Professional development, paid training and extensive post training coaching and support provided

 

Why Work for Adecco? 

 

• Great pay + 4% vacation pay

• Paid weekly – accurate and on time  

• Medical and dental benefits once qualified

• Strong health and safety programs

• Flexible shifts

• Generous referral bonuses

• Free training programs

 

If you are interested in these Customer Service Associate jobs in Fredericton, NB apply today. 

B3043




  • Apply with Adecco

Reference number CA_EN_1_023043_1584884

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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