Customer Service Coordinator

  • Location
    Toronto, Ontario
  • Job type
    Temporary/Contract-to-hire
  • Category
    Office, clerical & administrative - Administration

Adecco Professional is currently hiring for a full-time, temporary Customer Service Coordinator job opening in Toronto, ON. Our client is a large, global firm and it is TTC accessible (NOTE - this position will be an in-office position).  This temporary to potential permanent opportunity is a fantastic career opportunity for someone who enjoys a busy workload while using their exceptional customer service, communication, administrative, coordination and attention to detail skills to work all at the same time!

 

To qualify for this amazing Customer Service Coordinator job opening in Toronto, ON, you must have at least minimum of 2 years’ experience in a busy Customer Service Administrator or Sales Administrative support capacity. The Customer Service Coordinator is responsible for providing high level customer care and solutions with order entry and preparation, work order coordination and file control; very much a start to completion process.

 

Some of the responsibilities of the Customer Service Coordinator job opening in Toronto, ON include, but are not limited to:

 

  • Prepare, enter, process and follow up on orders; ensure the proofs are accurate and complete
  • Ensure any updates or changes to orders are processed in a timely and accurate manner
  • Disperse orders to internal and external personnel; follow up to ensure changes/revisions are adhered to
  • Follow up on order status and verify shipment with customer; ensuring the customer is informed throughout the process
  • Coordinate deliveries and installations with partners/vendors; scheduling and ensuring proper timelines are met
  • Ensure the client is informed of the timelines, expectations, requirements for the installations etc
  • Liaise between the manufacturing site and shipping team; prepare work and delivery orders
  • Create and maintain accurate files and documentation, including client sign offs
  • Perform follow up and project close out satisfaction surveys and reports
  • Provide order file to the finance team for invoice creation; verify amounts and added invoice details to ensure accuracy
  • Other ad hoc duties as assigned.
  •  

    The qualifications for the Customer Service Coordinator job opening in Toronto, ON include;

     

  • At least 2 years’ experience in fast paced Customer Service Administrative capacity or Sales Administration/Coordination capacity
  • Strengths with the Microsoft Office products and a quick ability to learn new systems
  • Clear and confident communication skills – both in a verbal & written capacity
  • Exceptional interpersonal skills; included in this is patience, good listening, ability to quickly build rapport, strong follow up skills
  • High level of detail at all times; asking questions when unsure
  • Ability to work well independently but within a close-knit, team support setting
  •  

    If you are interested in this fantastic full-time, temporary Customer Service Coordinator job opening in Toronto, ON and are available to start something exciting and new immediately, please apply right away as our client is motivated to have someone join the team TODAY!

     




    • Apply with Adecco

    Reference number CA_EN_1_026575_1632383

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