Customer Service Coordinator

Adecco Professional is currently hiring for a full-time, temporary Customer Service Coordinator job opening in Toronto, ON. Our client is an international management consulting firm and is keen to have someone support their clients in the downtown Toronto core – both TTC and GO accessible (NOTE - this position is an in-office position).  This 3 month project is a fantastic interim opportunity for someone who enjoys a busy workload while put their exceptional customer service, administrative, coordination and attention to detail skills to work all at the same time!  The project does not have a hard-stop so could extend or there could be other opportunities with other clients for those who may be open to longer term work in this capacity.

 

To qualify for this amazing Customer Service Coordinator job opening in Toronto, ON, you must have at least minimum of 2 years’ experience in a busy Customer Service Administrator or Administrative support capacity along with top shelf communication and interpersonal skills. The Customer Service Coordinator is responsible for providing high level customer care and solutions with order entry and preparation, work order coordination and file control; very much a start to completion process.

 

Some of the responsibilities of the Customer Service Coordinator job opening in Toronto, ON include, but are not limited to:

 

  • Act as the gatekeeper at the entrance of the office suite; provide front line customers service to the staff and vendors
  • Ensure all Covid safety protocols are followed and clearly outlined to staff; educating where needed
  • Greet and direct internal and external customers to the proper areas ensuring all safety guidelines are adhered to
  • Provide supplies to the team and direct them to where they can find other items around the office
  • Ensure all supplies are kept ahead in stock; boxes, equipment, sanitizer, PPE etc – informing manager when you see a potential concern of low products
  • Assisting in ordering and coordinating the supplies; ensuring all staff has what they need and keeping a positive, cohesive environment
  • Be available to assist with packaging up items where required
  • Update notes on projects; tracking attendance in and out and documenting full completion of each station
  • Other ad hoc duties as assigned.
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    The qualifications for the Customer Service Coordinator job opening in Toronto, ON include;

     

  • At least 2 years’ experience in fast paced Customer Service Administrative capacity or Administration/Coordination capacity
  • Strengths with the Microsoft Office products and a quick ability to learn new systems
  • Clear and confident communication skills – both in a verbal & written capacity
  • Exceptional interpersonal skills; included in this is patience, good listening, ability to quickly build rapport, strong follow up skills
  • High level of detail at all times; asking questions when unsure
  • Flexible and willing to help out with any task; big or small – someone who can roll up their sleeves!
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    If you are interested in this fantastic full-time, temporary Customer Service Coordinator job opening in Toronto, ON and are available to start something exciting and new in June, please apply right away as our client is motivated and is interviewing next week to secure the hire for coming days! 




    • Apply with Adecco

    Reference number CA_EN_1_026575_1654895

    Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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