Adecco is currently hiring a temporary full-time Customer Service Order Management Specialist to work in North York, ON. In this role you will be responsible for communications with sales teams and customer to resolve any inquiries related to orders. This role requires problem solving skills, good communication skills, previous experience in customer service / order management and SAP skills would be an advantage! This is a hybrid role which does require working in the office at least 2 days a week.
Pay rate: $22.00/hour
Location: North York, ON Hybrid (in office 2 days a week)
Shifts: Monday to Friday | 8:00 AM – 4:00 PM
Job type: Temporary | Full-time
Here's why you should apply:
4% vacation paid weekly
Paid weekly accurate and on time
Strong health and safety programs
Medical and dental benefits once qualified
Free training programs
New and quicker onboarding process
Lead/engage in the resolution of any immediate order issues to release quality orders on-time to meet customer requested date and company established guidelines.
Schedule deliveries and trace orders as required.
Communicate with Sales teams and Customer as required to solve various order issues.
Order quality corrections and root cause
Engaged in emergency orders to meet company standards.
Complete returns and refusals documentation and ensure execution in a timely manner
Communicate Order Cuts to customer/SALES/ Customer Team Supply Chain
Requirements and Qualifications:
Must be legally eligible to work, and reside in Canada
Attention to details
Customer service/ order processing experience is a big advantage
SAP knowledge is ideal
Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.
Adecco is the largest staffing firm in Canada with over 40 locations and our passionate team is dedicated to find you a job you’ll love. We offer one of the best benefits packages in the whole entire staffing industry and we like to have fun at work!
To find out more about Adecco Perks and what we can do for you please visit the link here: https://www.adecco.ca/en-ca/working-with-a-staffing-agency/adecco-perks/
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