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Customer Service Order Management Specialist

  • Location
    North York, Ontario
  • Salary
    $22.00/Hourly
  • Job type
    Temporary/Contract

Adecco is currently hiring a temporary full-time Customer Service Order Management Specialist to work in North York, ON. In this role you will be responsible for communications with sales teams and customer to resolve any inquiries related to orders. This role requires problem solving skills, good communication skills, previous experience in customer service / order management and SAP skills would be an advantage! This is a hybrid role which does require working in the office at least 2 days a week.

  • Pay rate: $22.00/hour
  • Location: North York, ON Hybrid (in office 2 days a week)
  • Shifts: Monday to Friday | 8:00 AM – 4:00 PM
  • Job type: Temporary | Full-time

    • Here's why you should apply:

  • 4% vacation paid weekly
  • Paid weekly accurate and on time
  • Strong health and safety programs
  • Medical and dental benefits once qualified
  • Free training programs
  • New and quicker onboarding process

    • Responsibilities:

  • Lead/engage in the resolution of any immediate order issues to release quality orders on-time to meet customer requested date and company established guidelines.
  • Schedule deliveries and trace orders as required.
  • Communicate with Sales teams and Customer as required to solve various order issues.
  • Order quality corrections and root cause
  • Engaged in emergency orders to meet company standards.   
  • Complete returns and refusals documentation and ensure execution in a timely manner
  • Communicate Order Cuts to customer/SALES/ Customer Team Supply Chain

    • Requirements and Qualifications: 

  • Must be legally eligible to work, and reside in Canada
  • Attention to details
  • Problem resolution
  • Communication skills
  • Excel skills
  • Customer service/ order processing experience is a big advantage
  • SAP knowledge is ideal

    • Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.

    Adecco is the largest staffing firm in Canada with over 40 locations and our passionate team is dedicated to find you a job you’ll love. We offer one of the best benefits packages in the whole entire staffing industry and we like to have fun at work!

    To find out more about Adecco Perks and what we can do for you please visit the link here:  https://www.adecco.ca/en-ca/working-with-a-staffing-agency/adecco-perks/ 

    Lacking the skills for this job? Don’t worry – we’ve got you covered. Click this link https://qrco.de/bdiseH  to learn about the Aspire Academy

     




    • Apply with Adecco

    Reference number CA_EN_1_026659_2088622

    Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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