Customer Service Rep Inbound

  • Category
    Office, clerical & administrative - Administration
  • Job type
    Temporary/Contract
  • Location
    Halifax, Nova Scotia

Adecco is actively searching for Bilingual Customer Contact Representatives to work in Halifax, Nova Scotia at one of the most innovative companies in North America. If you are outgoing, enthusiastic, and driven to reach your goals, then this is absolutely the job opportunity for you! Get your foot in the door with an established company – the career opportunities are endless!

Your Daily Duties and Responsibilities will Include:

  • Actively listen to customers, understand their concerns, and respond with appropriate action in a professional, confident, and courteous manner
  • Recognize quickly what needs to be done in order to satisfy the customers expectations, transferring calls to a licensed advisor
  • Achieve cross-sell quotes and assess customer needs
  • Must thrive in a highly structured, fast paced, high-volume, statistically driven, and ever-changing environment

What’s in it for you?! These are just a few of the benefits!!

  • Competitive Guaranteed Hourly Wage + Premiums
  • 2 weeks Paid Training + Practicum
  • Bright, New, Waterfront office
  • Full Health, Dental, and Travel Benefits after 3 months
  • Location on multiple bus routes + Free parking
  • Opportunities to Advance + Extend

Preferred Qualifications:

  • Bilingual REQUIRED (French/English)
  • 1 year experience in a customer service, sales, or call center role
  • Post graduate education
  • MS Office experience

Additional Skills:

  • Outstanding customer service skills
  • Strong organizational skills
  • Excellent team player
  • Strong attendance and reliability
B-042

  • Apply with Adecco

Reference number CA_EN_1_023042_12174601

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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