Customer Service Representative Bilingual

  • Category
    Office, clerical & administrative - Employee Services
  • Job type
    Temporary/Contract
  • Location
    Halifax, Nova Scotia

Adecco is currently recruiting “Bilingual Customer Service Representatives” in Halifax, NS for our top insurance company client. This is a 12 months contract and pays $19.50/hr.

To qualify for this role, you must be Bilingual in English and French, have customer service experience and be good with operating computers.

Hours: 9:00am to 9:00pm

Is this full or part-time?           Full-Time

• Must be available to work rotating shifts between the hours of 9:00am to 9:00pm AST, Monday to Friday.

As the ideal candidate, your talent is your ability to communicate effectively with people. You have a high energy level and a desire to become part of a globally dynamic organization offering long-term career opportunities.

Bilingual Customer Service Representative Qualifications:

• Previous customer service experience either in person or over the telephone, is preferred

• Demonstrated experience in dealing with difficult situations and problem solving

• Ability to learn a variety of computer systems is required

• Ability to identify callers needs quickly and provide resolution

Bilingual Customer Service Representative Attributes:

• Positive attitude

• Willingness to take direction

• Ability to multi-task

• Ability to work in a fast-paced, team environment.

• Strong organizational skills

• Overtime is required during peak periods.

What will be their day to day responsibilities? Answer inbound phone calls, emails from clients and advisors

• What software / hardware / methodologies will they need to have experience with? Computers, multiple screens, multitasking while talking to clients

• How many years of experience are required? 1-3 years in customer service environment- call center or client facing experience

• Is there a possibility of extension or moving to FTE? yes

• How many hours per week are they required to work? 37.5 for full time.

• Is parking available? yes free parking

• When do you expect to conduct interviews? ASAP

• Does your candidate need to be fully bilingual in French and English? yes both

If you are interested in this Bilingual Customer Service representative role in Halifax, NS, please click "Apply online" immediately. 

BB6602

  • Apply with Adecco

Reference number CA_EN_1_026602_12126227

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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