CUSTOMER SERVICE REPRESENTATIVE BILINGUAL

  • Category
    Accounting & Finance - Insurance Operations
  • Job type
    Temporary/Contract
  • Location
    Toronto, Ontario

Adecco is currently hiring for a BILINGUAL CSR in Downtown Toronto. To qualify for this BILINGUAL Client Service Rep position, you must be bilingual in English and French and have at least 5 years of customer service experience.

Our client is a large, reliable and reputable organization within the financial services industry. This BILINGUAL Client Service Rep role is a 16 months contract and has a pay rate of $22.50 per hour.

BILINGUAL Client Service Rep Responsibilities:
• Handling the Customer Service phone lines - approximately 30-40 calls/day
• Answering email inquiries
• Sending the issues from customers to the right direction
• Once comfortable, they should be able to problem solve as well. 
• Would assist other lines of work if needed.
• Understanding of policies - training provided

BILINGUAL Client Service Rep Qualifications:
• Bilingual – English and French 
• At least 5 years of customer service experience 
• MS Office - mostly Outlook for email inquiries
• Strong communication oral and written 
• Experience working in a fast paced environment
• Friendly and approachable type personalities
• Life insurance experience/ knowledge is an asset 
• Call center experience - client facing experience
• Working towards LOMA1 and 2 designation

If you are interested in this BILINGUAL Client Service Rep in Downtown Toronto, please apply to this posting today! Also, please visit our Adecco website to check out other opportunities available at www.adecco.ca

B6602

  • Apply with Adecco

Reference number CA_EN_1_026602_12004291

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.