Customer Service Representative - Call Center

New

Our client, a Multinational Professional Services Company, is currently hiring Customer Service Representative - call center  in St. Catherines for a 1-year contract. This role pays 17 per hour including a $1000 dollar bonus. Candidates must have Customer Service Call Centre/Sales experience. Experience with Social Media is considered an asset.


Customer Service Representative - Call Center Job Responsibilities:

  • Support and expand our large social media self-serve advertising customer base by demonstrating the value of advertising solutions.
  • Provide pre- and post-sales support for all self-service products via phone, email, and web chat and assist with product implementation and basic tool support.
  • Exceed monthly sales targets and drive higher advertising spend for small and medium size businesses.

  • Customer Service Representative - Call Center Qualifications:

  • HS Diploma or GED Min 1-yr customer service
  • Prefer experience working in a sales environment with sales targets or quotas.
  • Superior written and verbal communication skills.
  • Ability to work all shifts as required (including holidays).
  • PC skills and keyboarding skills.
  • High level of professional customer service and sales mindset, passion for driving sales through adoptions and spend. Ability to multitask and work under pressure.
  • Flexible and quick learners, able to adapt to continuously evolving needs of both the business and the customer.
  • Strong analytical and decision-making skills that demonstrate good judgment.
  • Demonstrate speed, agility, critical thinking, and problem-solving skills in their work.
  • If you meet the minimum qualifications and are interested in this position as a Customer Service Representative - Call Center in St.Catherines, ON apply now!


    B6602




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    Reference number CA_EN_1_026602_1681944

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