Customer Service Representative - Call Center


Our client, a Multinational Professional Services Company, is currently hiring Customer Service Representative - call center  in St. Catherines for a 1-year contract. This role pays 17 per hour including a $1000 dollar bonus. Candidates must have Customer Service Call Centre/Sales experience. Experience with Social Media is considered an asset.

Customer Service Representative - Call Center Job Responsibilities:

  • Support and expand our large social media self-serve advertising customer base by demonstrating the value of advertising solutions.
  • Provide pre- and post-sales support for all self-service products via phone, email, and web chat and assist with product implementation and basic tool support.
  • Exceed monthly sales targets and drive higher advertising spend for small and medium size businesses.

  • Customer Service Representative - Call Center Qualifications:

  • HS Diploma or GED Min 1-yr customer service
  • Prefer experience working in a sales environment with sales targets or quotas.
  • Superior written and verbal communication skills.
  • Ability to work all shifts as required (including holidays).
  • PC skills and keyboarding skills.
  • High level of professional customer service and sales mindset, passion for driving sales through adoptions and spend. Ability to multitask and work under pressure.
  • Flexible and quick learners, able to adapt to continuously evolving needs of both the business and the customer.
  • Strong analytical and decision-making skills that demonstrate good judgment.
  • Demonstrate speed, agility, critical thinking, and problem-solving skills in their work.
  • If you meet the minimum qualifications and are interested in this position as a Customer Service Representative - Call Center in St.Catherines, ON apply now!


    • Apply with Adecco

    Reference number CA_EN_1_026602_1681944

    Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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