Customer Service Representative

  • Category
    Retail & sales - Service
  • Job type
  • Location
    Fredericton, New Brunswick

Adecco is currently hiring for temporary, full time Customer Service Representatives for a 6-month contract beginning in January 2019 in Fredericton, NB. To qualify for these Customer Service Representative roles, you must have previous customer service experience and able to work a flexible schedule including evenings and weekends. Our client prides themselves on their inclusive, open, and engaging work environment. Free onsite parking is offered, spacious work stations with updated technology platforms and equipment, and a complimentary coffee, tea and hot chocolate bar.  The pay rate for this role is $16.00/hour. 

 Customer Service Representative Responsibilities:
• Providing excellent customer service and technical support in an inbound customer contact environment 
• Providing customer care solutions according to the Service Level Agreements (SLA's) and the company's quality and quantitative standards     
• Maintaining high customer satisfaction ratings and service level agreements 
• Ensuring that the complex of Customer care needs are resolved in a timely fashion
• Demonstrating empathy by listening attentively to customer concerns 
• Satisfying customer expectations in a way that also complies with best practices 

 Customer Service Representative Qualifications:
• Minimum of 1-year customer service experience  
• High school diploma or equivalent        
• Flexible hours which may include evenings and weekends; operating hours Monday - Friday 7:00 am - 11:00 pm, Saturday & Sunday 10:00 am - 10:00 pm
• Attention to detail 
• Professional development, paid training and extensive post training coaching and support provided
Why Work for Adecco? 
• Great pay + 4% vacation pay    
• Paid weekly – accurate and on time     
• Medical and dental benefits once qualified    
• Strong health and safety programs    
• Flexible shifts    
• Generous referral bonuses
• Free training programs    

If you are interested in these Customer Service Representative jobs in Fredericton, NB apply today. 


  • Apply with Adecco

Reference number CA_EN_1_023043_12075081

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.