Customer Service Representative

  • Category
    Retail & sales - Retail / Store
  • Job type
    Direct Hire
  • Location
    Guelph, Ontario

Adecco is currently hiring for full-time Customer Service Representatives Guelph, Ontario. We are looking for energetic, motivated and results-oriented individuals with 2-3 years' retail sales experience to join our client’s team. Our client is the leading glass repair and replacement company in Canada. They offer a full-time career at a competitive wage with great benefits.

Customer Service Representative Responsibilities:

  • Serving the customer with a friendly, upbeat and customer first attitude
  • Contribute to service Centre’s achievement of meeting or exceeding target KPIs.
  • Create meaningful interactions with clients through in- person, phone and build sales and good rapport
  • Identify customer needs, overcome objections, secure the work, and satisfy the customer.
  • Advise customers on installation and/or service and repair requirements and explain costs.
  • Schedule work to suit customers’ special needs and requirements.
  • Effectively manage, and take accountability for, service centre stocks (planning, ordering, loss reduction and checking).
  • Be responsible for and carry out the prompt, accurate completion of invoicing, banking, archiving, and operational reports.
  • Assist technicians in a shop with installations and repairs as needed.                   

Customer Service Representative Qualifications:

  • 2-3 years’ experience in sales and/or customer services role  
  • Be available to work a flexible schedule, including Saturdays.
  • Able to assist in other locations within a defined geographic area as required.
  • Valid driver’s license required
  • Excellent customer service skills and strong communication skills
  • Proficient in MS Office applications
  • Goal oriented team player with commitment and drive to succeed
  • Automotive service, repair, parts, or glass experience would be an asset

What you can expect:

  • A competitive total compensation program (flexible group benefits, access to the EAP, and pension plan)
  • Comprehensive Training Program
  • Vacation and Personal Days
  • Allowance for uniforms 
  • Recognition Program
  • Opportunities for growth and advancement.

If you are interested in this Customer Service Representative job in Toronto, please click "apply with Adecco"  today.

 

  • Apply with Adecco

Reference number CA_EN_1_026501_12084859

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.