Customer Service Representative job opening in Toronto, ON - Work from Home

  • Category
    Office, clerical & administrative - Administration
  • Job type
    Temporary/Contract
  • Location
    Toronto, Ontario

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Customer Service Representative job openings in Toronto, ON (GTA) - WORK FROM HOME


Adecco Professional is actively seeking a wide range of highly energetic, outgoing individuals who are interested in Customer Service Representative positions in Toronto, Ontario. These selected individuals must be able to work in a flexible, fast paced environment, who can demonstrate a strong and positive customer experience, engage in a virtual setting through various modes of communication and who brings a passionate work ethic! The ideal candidate must also exceptional communication/interpersonal skills and is enthusiastic when engaging with customers. PLEASE NOTE - this temporary (to potential permanent) opportunity will be a work from home position that requires you to have very specific technology at your home office (see below the requirements) and the individual should live in the GTA area, able to travel downtown Toronto sporadically.


Some of the responsibilities for the Customer Service Representative job opening in Toronto, ON may include but are not limited to:

 

  • Answering inbound calls through various technology mediums; providing high level customer service or transferring calls
  • Assisting with questions, inquiries, supporting issues and concerns
  • Taking detailed messages and passing them to the appropriate party
  • Uncovering leads and gathering additional information; scheduling appointments
  • Gathering information for incoming orders; ensuring high level of details uncovered
  • Additional tasks as assigned
  •  

    Some of the required qualifications for the Customer Service Representative job opening in Toronto, ON may include:

  • At least 2 years experience in either corporate customer service, call center or related  
  • Highly developed communication, organizational, and multi-tasking skills
  • Polished presentation while interacting via webcam
  • Must possess a keen, outgoing and enthusiastic attitude when interacting with customers
  • Strong technical abilities to work in a virtual setting; this includes strong typing/reporting skills and ability to learn new systems with ease
  • Previous virtual customer engagement experience is considered a strong asset.
  • PLEASE NOTE there will be verbal and written English assessments as well as typing testing conducted (40wpm+)
  •  

    As mentioned above, the specific System Requirements inculde;

  • High-speed: Cable/Fios preferred, DSL is workable. (No Wireless, Satellite, DSL/Satellite or Air Card Internet.)
  • Download: > 3 Mbps | Upload: > 1.5 Mbps
  • Wired: Wired connection to your CPU is required to ensure client quality while working.
  • Monitor: ≥ 1280x800 resolution
  • Processor: ≥ 2.0 GHz / 64-bit | Boot speed: < 3 mins.
  • OS: ≥ Windows 8+ | ≥ Mac 2015+ | Memory: ≥ 4GB RAM
  • Webcam: for training & meetings
  • If you are interested in these HOT and URGENT Customer Service Representative job opening in Toronto, ON (GTA), please apply today!  Our client is gearing up for their project and we are motivated to have top talent ready to join their teams right away - that could be you!

    • Apply with Adecco

    Reference number CA_EN_1_026575_1306891

    Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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