Customer Service Representative- Logistics

  • Location
    Woodbridge, Ontario
  • Salary
    $25.00/Hourly
  • Job type
    Temporary/Contract
  • Category
    Call centre & customer service - Customer Service

Adecco is currently hiring for a temporary Customer Service Representative- Logistics  to work full-time hours for our client located in Mississauga ON. Our client shapes the world of logistics with a strong determination to connect people and goods through innovative and sustainable logistics solutions. If you have experience in  Logistics -Track and Trace and 2-3 years experience in customer service, this position may be for you. Apply today! 

  • Pay rate: $25/hour
  • Location: Mississauga ON
  • Availability Required: Monday-Friday 8:00am-4:30pm
  • Job type: Temporary
  • Here’s why you should apply:

  • Hires fast, pays weekly
  • 4% vacation pay paid out on each weekly pay cheque
  • Medical and dental benefits once qualified
  • Free training programs
  • New and quicker onboarding process
  • Responsibilities:

  • Communicating with carriers (via phone, email or fax) in a professional and timely manner to confirm final mile deliveries arrive on time
  • Track and Trace large volume of customer orders
  • Entering, updating, and processing customer order statuses on various interfaces.
  • Ensure daily delivery schedules are adhered to, and all necessary documentation is returned to head office in an accurate and timely manner
  • Handle client complaints provide appropriate solutions and alternative within the time limits: follow up to ensure resolution.
  • Communicate specific freight requirements and procedures to drivers and ensure customers are well informed.
  • Research and resolve all transactional problems to ensure reporting is reconciled in a timely manner
  • Maintain co-operative working relationships among team both internal and external
  • Previous experience in the logistic/supply chain industry is an asset
  • Proficient in Microsoft office, with aptitude learn new software and systems
  • Requirements:

  • Must be legally eligible to work in Canada
  • Must have previous experience in Logistics -Track and Trace
  • 2-3 years customer service experience
  • Must have effective written and verbal communication skills
  • Strong organizational and multi-tasking skills
  • Ability to work independently or within an integrated team environment
  • Attention to detail
  • Apply now to this Customer Service Representative- Logistics job in Mississauga ON for immediate employment consideration and an Adecco Recruiter will be in touch with you soon.

    To find out more about Adecco Perks and what we can do for you please visit the link here: https://www.adecco.ca/en-ca/working-with-a-staffing-agency/adecco-perks/




    • Apply with Adecco

    Reference number CA_EN_1_020517_1912535

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