Customer Service Representative / Permanent

  • Category
    Engineering - Mechanical
  • Job type
    Direct Hire
  • Location
    Stoney Creek, Ontario

Our growing Stoney Creek client who is a leader in the industrial industry is looking for a Customer Service Representative to join their team. The ideal candidate will have a minimum of 2 years related experience and will be responsible for the following:

Interacts with customers via telephone, fax, and email and outside sales representatives to provide recommendations on product applications, price quotations (after researching), resolve complaints, problems and handle emergency calls. Initiates and enters orders by interpreting customer requirements and drawings to compile bill of materials. Coordinates with the Engineering, Purchasing, Assembly, Manufacturing and Invoicing departments to discuss customer orders and requirements. Responsible for complete order management to ensure delivery commitments are met and to take appropriate action in the event of a delivery delay. Identifies returned materials and assists walkin customers as required. Maintains reference files of procedures, products lists, special pricing, quotes and other relevant data. Performs other duties as required.
POSITION REQUIREMENTS: Education/Training: Mechanical Technologist/Technician College Diploma preferred Experience: 2 years of customer service related experience in a manufacturing setting Knowledge/Skills: Ability to read detailed drawings and utilize measuring instruments Must have effective written and verbal communication skills Computer skills including Microsoft Office
Please note this is a permanent opportunity.
Salary $45,000-$50,000
If you are interested in this fantastic opportunity then please email your resume directly to asap. B1098

  • Apply with Adecco

Reference number CA_EN_1_021098_12078045

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.