Customer Service Representative

Our client, a Multinational Professional Services Company, is currently hiring Customer Service Representatives in St. Catherines for a 1-year contract. This role pays 17 per hour including a $1000 dollar bonus. Candidates must have Customer Service Call Centre/Sales experience. Experience with Social Media is considered an asset.
Job Responsibilities:
Support and expand our large social media self-serve advertising customer base by demonstrating the value of advertising solutions.
Provide pre- and post-sales support for all self-service products via phone, email, and web chat and assist with product implementation and basic tool support.
Exceed monthly sales targets and drive higher advertising spend for small and medium size businesses.
HS Diploma or GED Min 1-yr customer service
Prefer experience working in a sales environment with sales targets or quotas.
Superior written and verbal communication skills.
Ability to work all shifts as required (including holidays).
PC skills and keyboarding skills.
High level of professional customer service and sales mindset, passion for driving sales through adoptions and spend. Ability to multitask and work under pressure.
Flexible and quick learners, able to adapt to continuously evolving needs of both the business and the customer.
Strong analytical and decision-making skills that demonstrate good judgment.
Demonstrate speed, agility, critical thinking, and problem-solving skills in their work.

  • Apply with Adecco

Reference number CA_EN_1_026602_1661498

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