Customer Service Representative

New

Adecco is hiring for temporary, full-time remote Customer Service Representatives to work a 1-year contract for a global professional services company. This is a remote position, however, candidates must reside in the St. Catherine, Niagara or Ottawa region. 

In this role, the Customer Service Representative will help in supporting and expanding the company's large social media self-service advertising customer base by demonstrating the value of advertising solutions. This role will also provide pre and post-sales support via phone, email, and web chat while also assisting with product implementation and basic tool support. In addition, this role is expected to meet or exceed monthly sales targets and drive higher advertising spend.

  • Pay rate: $17/hour including $1000 bonus
  • Location: St Catherines, Niagara or Ottawa- Remote
  • Job type: Temporary | 1-year contract
  • This role is a one-year contract that pays $17.00/hour and includes a $1000 bonus. The ideal candidate will have call centre/sales experience. Experience with social media is considered an asset.

    Duties and Responsibilities:

  • Support and expand large social media self-serve advertising customer base by demonstrating the value of advertising solutions
  • Provide pre- and post-sales support for all self-service products via phone, email, and web chat and assist with product implementation and basic tool support
  • Exceed monthly sales targets and drive higher advertising spend for small and medium size businesses
  • Qualifications and Requirements:

  • HS Diploma or GED 
  • Prior experience working in a sales environment with sales targets or quotas
  • Prior call centre experience is highly preferred
  • Social media experience is an asset
  • Excellent written and verbal communication skills
  • Ability to work all shifts as required (including holidays)
  • PC skills and keyboarding skills
  • Ability to multitask and work under pressure
  • If you are interested in this remote Customer Service Representative position, please apply now for immediate employment consideration.

    B1098




    • Apply with Adecco

    Reference number CA_EN_1_026699_1670758

    Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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