Customer Service Representative

Our client in Sudbury, ON is looking for a permanent fulltime Customer Service Representative to join their team.

Customer Service Representative Responsibilities:

• Understands and supports sales policies and procedures to provide effective customer service
• Provides pricing and parts availability, as well as relevant product information to internal and external customers; responding within customer specified deadlines
• Converses with customers regularly to receive sales orders or troubleshoot issues
• Works with various internal departments to resolve customer inquiries
• Resolves issues with customers directly, liaison between manufacturing, engineering and customer
• Follows customer orders to completion to ensure on-time delivery
• Scans and properly files orders received
• Performs data entry of customer orders, maintaining

Customer Service Representative Qualifications:

-Exceptional interpersonal skills are critical. 
-Self-starter, able to work with cross-functional teams.
-Strong time management skills that require little supervision. 
-Ability to work under deadlines and focus on multiple projects with minimal supervision. 
-Ability to prioritize workload to meet changing business needs. 
-Individual should have the ability to adapt and work effectively with a variety of situations and personalities. 
-Must be able to maintain integrity, confidentiality and professional maturity.

If you are interested in this Customer Service Representative job in Sudbury, ON please apply now!

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CAO6659




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Reference number CA_EN_1_026659_1750318

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