Customer Service Representative

Adecco is currently hiring for a permanent, full-time Customer Service Representative for our client majoring in rental equipment located in Mississauga, ON.  In this role, the Customer Service Representative will support the operations team along with the Outside Sales Representatives. The primary responsibilities will be to provide information to inquiries on rental and sales products and services.

Duties and Responsibilities:

  • Intake customer inquiries for equipment rental, order status, and general questions
  • Review customer orders to confirm that equipment, accessories, consumables, quantities, price and any special contract instructions are understood
  • Issue quotes for equipment rental based on availability, standard pricing and terms and conditions
  • Assist in scheduling delivery and pick-up of equipment with customers
  • Assist in branch sales and marketing efforts through outgoing phone calls
  • Communicate customer Order Confirmations and following up upon delivery
  • Record and update database CRM details for every inquiry
  • Maintain contract files and customer correspondence
  • Record & investigate customer inquiries as required
  • Other duties as assigned
  • Requirements and Qualifications:

  • High School Diploma/GED or Higher
  • 2 years of Customer Service experience, preferably in the environmental/safety or rental field
  • Excellent oral and written communication skills with strong phone etiquettes
  • Ability to think analytically, with focus on problem troubleshooting
  • A flexible and strong team player that can work in a fast paced environment
  • Must be proficient in Microsoft Office 
  • If you believe you have what it takes, apply to this Customer Service Representative job opportunity in Mississauga, ON. If you meet our requirements an Adecco Recruiter will be in touch with you soon.



    • Apply with Adecco

    Reference number CA_EN_1_020517_1732494

    Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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