Customer Service Representative

  • Location
    Uxbridge, Ontario
  • Job type
  • Category
    Call centre & customer service - Customer Service

Adecco is currently hiring a permanent Customer Service Representative to work full-time hours for our client, located in Uxbridge, ON.  In this role, you would coordinate projects with client teams, sales personnel, design, and production.  Attention to detail, diplomatic communication and full understanding of the process are necessary.

  • Location: Uxbridge, ON
  • Shifts: Days
  • Assignment Type: Permanent | Full-time
  • Responsibilities:

  • Provides customer liaison and service
  • Liaison between sales reps and various departments
  • Maintain and set up of new customer accounts
  • Handling customer concerns
  • Performing order entry function and order review
  • Reviewing customer’s delivery requirements
  • Contacting customers upon completion of orders to arrange pick up or deliver
  • Resolving customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources.
  • Collecting customer satisfaction data – customer surveys issued annually
  • Following up with customer on receiving approval on new production part
  • Working with shipping department to have product shipped out
  • Attending weekly production meetings (maintain production schedule daily)
  • Processing ‘request for customer quotes”
  • Processing daily sales number (shipments and bookings)
  • Requirements:

  • Must be legally eligible to work in Canada
  • Experience of 6+ years in a fast-paced manufacturing environment as a customer service representative is mandatory and proven record of success in that role.
  • Preference given to College or Post-Secondary applicants, minimum requirement is High School diploma and 5 years’ experience.
  • Don’t miss out on this Customer Service Representative position in Uxbridge, ON. Apply now and if you meet our requirements an Adecco Recruiter will be in touch with you soon.

    To find out more about Adecco Perks and what we can do for you please visit the link here:

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    • Apply with Adecco

    Reference number CA_EN_1_021050_1986766

    Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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