• Category
    Call centre & customer service - Customer Service
  • Job type
    Direct Hire
  • Location
    Etobicoke, Ontario

Customer Service Representative job opening in Etobicoke, ON

Love to talk on the phone and helping people? Looking to have your weekends back for your own personal time? Do you possess exceptional communication and customer service skills? Read on as we may have a new career opportunity for you!

Our client, a stable, established and growing organization is looking to add some new, passionate and hard working team members to its Call Center in Etobicoke, ON. The team is smaller than most call centers and the fit within this team is also key to the success of one's candidacy. The working hours for this Customer Service Representative job opening would be Monday through Friday and the shifts would be between 8am and 9pm – 36.25 hours per week and you must be flexible to work rotating shifts within these hours. The location has free parking (or is TTC accessible) and the company offers an annualized salary of $39K plus bonus, work-life balance, excellent benefits and additional perks!

Some of the duties of the Customer Service Representative job opening in Etobicoke, ON may include but not be limited to;

Handle a high volume of inbound calls in an efficient and professional manner
Respond to questions, inquiries, issues and problems resolving them in a relevant timeframe
Upsell and cross sell additional products
Convince those calling in with questions about potential purchase which products might benefit them best
Document all calls in their system as well as update information such as addresses, additions/removals, new customer sales, etc.
Follow up calls on anything outstanding where required
Respond to some email questions/concerns/updates where required
Additional tasks as requested.

Some of the required skills and experience for the Customer Service Representative job opening includes, but are not limited to;

At least 1-2 years of Customer Service, Call Center or even some Sales experience
Consistent work history with some longevity in your work experience
Exceptional English communication skills, spoken and written
Ability to think on your feet and with an enthusiastic and positive approach
Dynamic drive to have successful calls on a consistent basis
Self-motivated and also able to work within a team environment, although a lot of the work is independent
Someone looking for a career opportunity with a stable, growing professional organization!

Should this opportunity sound like something of strong interest to your and should you have the related skills and experience for the Customer Service job opening in Etobicoke, ON, please apply immediately. Our client is looking to start first round interviews immediately, seconds shortly thereafter and the start date in October - please note there will be 4 weeks of paid training for this opportunity as well.

While we appreciate all applications for this Customer Service Representative job opening in Etobicoke, ON, please note that only those applicable will be contacted.



  • Apply with Adecco

Reference number CA_EN_2_026575_30694

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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