Customer Service

  • Category
    Office, clerical & administrative - Administration
  • Job type
    Temporary/Contract
  • Location
    Vancouver, British Columbia

CUSTOMER SERVICE | DOWNTOWN VANCOUVER | $17.00/HR

 

Start date: September 9th 2019

Assignment Length: 6 months

Pay: $17.00/hr

Location: Downtown Vancouver (Transit accessible)

Hours: Mon-Fri: 7.00am-11.00am (20 hours a week / 4 hours each day)

 

The US Consulate is looking for a Greeter with strong customer service skills to assist members of the public in using the services provided by the embassy.

 

Responsibilities:

  • Coordinate the lines of applicants into agreed upon time blocks, according to the time of their appointment.
  • Separate those applicants with special appointments.
  • Maintain control over the lines and entry of the applicants into the Visa/Mission pavilion or waiting room.
  • Verify applicants’ documentation to ensure it is complete and in the defined order to facilitate interview.
  • Remind the public of the time the whole process will take and inform them that they will not be allowed to leave the Visa/Mission pavilion or waiting room.
  • Maintain and facilitate an orderly entrance and exit of all applicants into and out of the waiting areas.
  • Provide other information assistance to the public as necessary.
  • Take action to improve service as necessary.

 

Requirements:

  • 2 years’ experience in customer service
  • Positive attitude with a strong work ethic;
  • Personable and professional in both appearance and demeanor;
  • Able to work both independently and as part of a team;
  • Confident with strong interpersonal skills;
  • Excellent time management and communication skills.
  • Must be fluent in the local languages used by the applicants. (English and/or French; a third language is considered an asset).

 

Why Work for Adecco?

  • Great pay + 4% vacation pay;
  • Paid weekly – accurate and on time;
  • Medical and dental benefits once qualified;
  • Strong health and safety programs;
  • Flexible shifts;
  • Generous referral bonuses;
  • Free training programs.

 

If you are interested in this Customer Service role then click the “Apply with Adecco” button now!


B6526

 

 

  • Apply with Adecco

Reference number CA_EN_1_026526_12283139

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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