Customer Service/Marketing Assistant

  • Location
    Kanata, Ontario
  • Job type
    Direct Hire
  • Category
    Call centre & customer service - Customer Service

Do you have a background in Customer Service and Marketing and would like to be a part of a well-established company to take your career and expertise to new heights?

Adecco is currently looking to hire a permanent, full-time Marketing Assistant for our client, a leading medical device manufacturing company located in Ottawa, ON. In this role, you will be responsible for providing customer service to customers via telephone and emails as well data entry into the company’s sales processing computer system.

  • Pay rate: $45k
  • Location: Ottawa, ON 
  • Shifts: Monday to Friday | Days
  • Job type: Full-time | Permanent
  • Here’s why you should apply:

  • Positive work culture
  • Two weeks holidays
  • Paid end-of-year vacation (December 22nd to January 4th)
  • Permanent opportunity 
  • Job responsibilities include:

  • Managing orders coming through Fax, E-mail, Phone, Web and other resources
  • Entering all types of orders into company’s sales processing computer system
  • Answering and redirecting E-mails and calls to the right departments (i.e., technical support, accounts payable, logistics, etc.)
  • Performing daily audits of sales orders in the shipping department before shipping
  • Helping with organizing shipments for tradeshows
  • Assisting in processing customer warranty issues (RMAs), customer complaints and interacting with both coworkers and customers in a professional and positive manner
  • Other duties as assigned
  • To qualify, you should:

  • Excellent customer service skills
  • Strong computer skills and knowledge of MS Office Suite (i.e Excel, Outlook etc)
  • Exceptional communication skills and phone manners, well-spoken in English
  • Ability to multitask and manage priorities/projects without supervision
  • Must be very organized and efficient with all assigned duties
  • Ability to demonstrate a professional work ethic and enthusiasm
  • If you possess the required qualifications and skills, this is your chance to be a part of a well-established company located in Ottawa, ON. Apply by clicking on the Apply Now button and you will hear back from an Adecco Recruiter soon.



    • Apply with Adecco

    Reference number CA_EN_1_021956_1796925

    Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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