Digital Content Specialist - Waterloo, ON

  • Category
    Accounting & Finance - Insurance Operations
  • Job type
  • Location
    Waterloo, Ontario

Adecco is currently hiring a Digital Content Specialist for our client in the Insurance/Financial Services Industry. The role is in Waterloo, ON. The pay rate for the role is $37-$38 per hour and is a 1-year contract. The Digital Content Specialist must have 5+ years’ experience in web strategy, web content publishing or online marketing and Financial services experience is considered a definite asset.

Key Accountabilities:
The Digital Publishing Consultant is accountable for: Web strategy, production and maintenance
•Manage business unit stakeholder content requests, prioritizing inbound work in accordance with advisor and end user needs while managing stakeholder expectations
• Work with content creators to assist in delivering new content that meets the needs of their target audience, including providing stakeholder support within the CMS environment
• Manage Advisory Services content on web properties for advisors
• Participate in meetings to determine the business objective of a project and present digital solutions to clients
• Provide reporting on Advisory Services content and introduce ways to improve the delivery of information online
• Support the primary advisor offerings, including prioritization of enhancements to web environments based on qualitative and quantitative end user feedback
• Collaborate with key business partners within other areas, conduct project research, including a content audit and gap analysis, stakeholder interviews, and a review of project artifacts, such as editorial guidelines, taxonomies and segmentation models
• Ensure all business-related project tasks are executed on-time, including external communications, internal releases and training, etc.

Key challenges
• Balance workload while meeting competing priorities of multiple projects, tight timelines and urgent requests
• With the evolution of social media, web 2.0 and mobile, the candidate must continually research and evaluate communication trends so that the best ideas and solutions can be recommended
• Given that Advisory Services operates in a heavily regulated industry, risk must be managed accordingly Scope
•Works with internal resources to help 2,500+ advisors grow their businesses
• Manages the strategy and delivery of Advisory Services content on internal and external web properties delivered to a wide spectrum of constituents

Job Requirements: (Knowledge/Skills/Competencies)

• Degree/diploma in digital marketing, computer science, or similar
• 5+ years’ experience in web strategy, web content publishing or online marketing
• Financial services experience considered a definite asset
• CSC/CPH an asset
• Solid experience with  web technologies and social media 
• Skilled in the use of new e-technologies for communications purposes: email, mobile, webinars, web writing, social media, webcasts, podcasts, etc.
• Knowledge of HTML and web technologies, including: content management systems, web site tracking software, interactive multi-media technologies
• Excellent organizational and project management skills to manage multiple projects simultaneously
• Strong communications and interpersonal skills 
• Ability to work in a complex matrix environment

If you are interested in this Digital Content Specialist in Waterloo, ON. Please apply online to this posting NOW.


  • Apply with Adecco

Reference number CA_EN_1_026602_12114143

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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