Digital Research Assistant

New

Adecco is currently looking for a Digital Research Assistant in Kitchener, ON. To be considered for this role you must have Demonstrated ability to manage complex projects/programs and have Some knowledge of application operations, platform administration, developer experience. Our client is an award winning, multinational corporation that specializes in Internet-related services and products. This is a 6-Month contract position and has a pay rate of $16-20.52 (per hour).

 

As a Digital Research Assistant you will Communicate with stakeholders (via email, docs, sheets, decks, chat, and GVC when necessary) to maintain planning & momentum, Take notes, monitor and follow-up on action items to/from customers and internal personnel; Review, synthesize, and create materials for customer and stakeholder communications.

The Digital Research Assistant Responsibilities Include:

  • Maintain the CDP project plan, including both monthly sessions as well as ad hoc events
  • Monitor and respond to ad hoc customer requests and feedback through monthly and post-session surveys
  • Synthesize findings from CDP sessions (monthly and ad hoc)
  • Take notes for CDP sessions (monthly and ad hoc), reviewing recordings to ensure transcription accuracy
  • Identify, track, assign, and record impacts associated with action items mentioned during sessions and session-related communication
  • Building session content (agendas, communications, summaries)
  • Process ad hoc recruiting and related email communications
  • Manage event calendar and related logistics (e.g. customer invitation, status tracking, XFN team communication, session and action item reminders)
  • Maintain topic pipeline through regular engagements with XFN teams
  • Conduct regular program assessments to track qualitative and quantitative metrics
  • Coordinate session approach with stakeholders
  • Identify and recommend practices to increase session engagement (polling, survey, Q&A, activities)
  • Develop materials to contribute to CDP member identity and product/brand loyalty
  • Develop polls, surveys, and other evaluation materials to increase engagement with customer panel members.
  •  

    The Digital Research Assistant Qualifications Include:

  • Some industry experience (incl. internship or equivalent)
  • Some knowledge of user experience (UX), such as research, design, feedback, or other forms of direct customer engagement (such as marketing, sales)
  • Ability to represent the company in a professional, positive manner
  • Demonstrated ability to manage complex projects/programs
  • Ability to take notes/minutes in real time and make corrections/elaborations later based on recorded session content
  • Ability to track and manage a complex series of tasks, deadlines, and stakeholders
  • Desired Ability to give presentations to diverse groups (varying levels of authority) of stakeholders
    Ability to analyze dynamic unstructured qualitative data
  • Ability to summarize complex, disparate themes/insights through compelling presentation content
  • Some knowledge of enterprise IT, cloud infrastructure, related products
  • Some knowledge of application operations, platform administration, developer experience
  • BA/BS degree is an asset
  • Why work for Adecco?

  • Great Pay + 4% vacation pay
  • Medical and dental benefits once qualified
  • Strong health and safety programs
  • Flexible shifts
  • Free training programs
  • Paid weekly
  • If you are interested in the Digital Research Assistant role in Kitchener, ON, please apply today!

    Also, please visit our Adecco website to check out other opportunities available at www.adecco.ca




    • Apply with Adecco

    Reference number CA_EN_1_026602_1690449

    Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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