Dispatcher

New

Adecco is hiring Dispatchers for our Client in Ottawa ON. As the Dispatcher, you will be reporting to the Dispatch Supervisor. The Dispatcher is responsible for the dispatch of drivers and providing accurate direction. The role also includes providing a high degree of customer service in a fast-paced work environment. This position pays $19 hour.  This position is full time, Monday to Friday 9:30am to 6:30pm.There is an additional Part time shift available from 6am to 10am Monday to Friday.

Responsibilities

  • Ensure dispatch and driver operations are in accordance with established standards
  • Customer Service Calls, Recurring rides & Special event co-ordination
  • Incident reporting
  • Dispatch drivers to various routes on a timely basis
  • Alert drivers to road closures and other delays
  • Identify all runs and drivers active on routes are on time to ensure no students are left behind
  • Manage and pull a variety of reports as per the Dispatch Supervisor’s directive
  • Manage and assist with scheduling vehicle maintenance as required
  • Answer phones, fax, and email correspondence in a professional and courteous manner
  • Qualifications

  • Dispatch experience within transportation or service industry or related education
  • Utilize radio to communicate effectively with all en route drivers
  • Excellent time and stress management skills
  • Excellent, strong proven customer service experience
  • Computer software experience in MS Office
  • Understanding of transportation company an asset
  • Clean criminal record search
  • Computer Software experience in MS Word & Excel
  • Available to work split shift Morning and Afternoon
  • Geographic knowledge of the City of Ottawa and surrounding areas
  • Preferably Bilingual
  • If you are interested in applying for this exciting opportunity, apply now and an Adecco recruiter will get in touch with you soon.




    • Apply with Adecco

    Reference number CA_EN_1_021956_1722563

    Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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