ERP Specialist

Adecco is currently hiring for a permanent, full-time ERP Specialist in Markham, ON to work for a well-established manufacturer with more than 70 years of experience in the industry. This position is part of the IT team providing support to employees concentrated in the Company’s Head Office in Markham including the management team, as well as to support a small distributed North American sales force.

The ideal candidate will be an experienced techno-functional specialist in the Microsoft Dynamics 365 Business Central ERP platform with experience in warehouse, distribution, and supply chain management functions along with supporting finance functionality.

Duties and Responsibilities:

  • Be the primary technical resource on ERP system maintenance, upgrades, data management and migrations and related daily user support
  • Create new code extensions to customize Business Central to improve workflows and functionality
  • Develop reports utilizing the SQL database and respond to reporting queries and requests
  • Work with functional team leadership to gather requirements for ongoing system design optimization
  • Collaborate across teams and functions (e.g. Supply Chain, Customer Service, Finance) to understand processes that cross groups and to optimize system design as well as provide daily user support
  • Proactively manage, investigate, and resolve incidents as part of ongoing process/system improvement
  • Create and maintain system/workflow/process documentation both for IT and user references
  • Develop and lead an evolving and maturing user community to ensure users are engaged, productive and are involved in both tactical and more strategic projects related to system capabilities
  • Influence and participate in company initiatives related to the ERP system such as training, documentation, training videos, resource guides/FAQs, support to superusers and community groups
  • Requirements and Qualifications:

  • 3-5 years in a similar techno-functional role specializing in Business Central ERP system in a retail/warehouse/distribution environment is preferred providing system and client support
  • Post-secondary education in an IT related field of study
  • ERP Implementation experience preferred but is not mandatory
  • Experience with add-ons for Business Central for ongoing system optimization and across the Microsoft suite of products
  • Requires extension programming experience, advanced knowledge of SQL Server and .NET development experience (preferred)
  • Excellent communications, problem-solving and collaboration skills with both front-line users and business leaders including executives
  • Experience with service-level protocols, change management, and quality control procedures
  • Ability to create and communicate (verbal and in writing) both technical and non-technical concepts to various stakeholders. Must be able to adapt communications to fit the audience
  • Ability to learn quickly and adapt to different systems, business requirements and shifting priorities
  • Able to independently prioritize and organize workload to meet deadlines and successfully complete projects in a fluid business environment
  • If you believe you have what it takes, apply now to this ERP Specialist job opportunity in Markham, ON. If you meet our requirements an Adecco Recruiter will be in touch with you soon.

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    Reference number CA_EN_1_026659_1763127

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