Field Engineer, IT

Adecco is currently hiring for a full-time, permanent Field Engineer in Nanaimo, BC to work for our client, an iconic IT management and consulting company in Canada. In this role, you will travel to other sites, set up new computer hardware and software and identify recurring issues and make recommendations. To qualify for this job, you must have a minimum of 3 years of experience in computer science or a related field, possess knowledge in VMWare, and demonstrate senior level expertise in Windows Server, VPNs and Routing & Switching.

  • Location: Nanaimo (with travel to other sites in Comox, Courtenay, and Parksville)
  • Hours: 8:30am – 5:30pm PST time
  • Responsibilities:

  • Drive to clients’ offices as required by remote staff
  • Maintain close adherence to their schedule and inform the Service Team Lead if they are unable to be at their scheduled appointment at the appropriate time
  • Set up new computer hardware and software
  • Troubleshoot issues where remote technicians were unable to proceed
  • Identify recurring issues and initiate problem tickets for them
  • Make recommendations for improvements of supported hardware and software
  • Work with remote staff and third party vendors as necessary to resolve issues
  • Escalate issues to a senior resource while remaining onsite if they unable to resolve it themselves
  • Be aware of and maintain company's standards
  • Additional Responsibilities:

  • Maintain accurate and up to date documentation through the change management process
  • Maintain accurate and up to date timesheets and expense reports
  • Attend training & team meetings as required
  • Participate in the on-call rotation (1 week every 3-4 months)
  • Ability to work on weekends or after hours as needed
  • Qualifications:

  • Completion of post-secondary education in computer science, computer information systems, networking, or systems analysis, supplemented by a minimum of 3 years of progressive experience. Equivalencies will be considered.
  • Microsoft MCSE, MCSA, or MCTIP (in progress or completed)
  • VMWare Experience or Certification
  • Minimum two years relevant IT experience fully supporting and building SMB environments
  • Demonstrated senior level expertise in Windows Server, Exchange, BES, Active Directory, GPOs, Routing and Switching, Firewalls, VPNs, Virus and Security, TCP/IP, DHCP and DNS.
  • Have full-time access to a vehicle and maintain business-class insurance
  • Don’t miss out on this IT Field Engineer job in Nanaimo, BC to join a friendly working environment that offers growth and career development opportunities. Apply now! If you meet our requirements, you will hear back from an Adecco recruiter soon.

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    • Apply with Adecco

    Reference number CA_EN_1_026531_1689802

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