Field Technician - JUMP Bikes by UBER

  • Category
    Warehousing - Warehouse
  • Job type
    Direct Hire
  • Location
    Hamilton, Ontario

The Field Technician (FT) is responsible for safely and efficiently navigating a variety of vehicle types in dense urban areas to pick up e-bikes and scooters and relocate them or bring them back to the warehouse with the ultimate goal of maximizing e-bike/scooter availability. FTs will also support battery swaps for e-bikes low on charge not needing to return to the warehouse for maintenance. The FT will work with the Lead Field Technician (LFT) to actively address live issues in the field (customer service requests, improperly parked e-bikes/scooters, etc.) as well as to support the overall field and warehouse operations. Candidates with commercial or personal driving experience are preferred. Clean driving record for the past 3 years required.

• Operate, load, and unload a variety of vehicle types to collect and distribute e-bikes/scooters
• Use JUMP’s operations software to locate and collect e-bikes/scooters requiring charging or maintenance
• E-bikes: Perform in-field swaps of e-bike batteries that are low on charge
• Communicate with and respond quickly to live requests from the LFT
• Maintain a safe and efficient work environment by following safe work practices and procedures
• Document damage to JUMP vans and equipment using proprietary software
• Adhere to all safety protocol as established by the Field Ops Manager, HM, and Lead Field Technicians
• Ability/Flexibility to work non-standard hours including weekends
• Engage with and respond professionally to customers in the field

• Clean driving record for the past 3 years (ability to pass Moving Violation Report)
• Ability to lift 50 lbs. with ease on a regular basis
• Ability to stand / be on your feet for extended periods of time (4+ hrs.)
• Familiarity with using smartphones / technology (iOS / iPhone experience preferred)
• Experience driving a variety of vehicle types
• Ability to work a flexible schedule (potential need for on-call availability outside of regularly scheduled hours)
• Experience using standard hand and power tools

  • Apply with Adecco

Reference number CA_EN_2_026683_29622

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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