Inbound Customer Service Representative

New
  • Location
    Woodstock, Ontario
  • Job type
    Temporary/Contract
  • Category
    Call centre & customer service - Customer Service

Adecco is currently hiring for Inbound Customer Service Representative in Woodstock, ON. To be considered for this Customer Service role, you must have at least 1-year experience with Customer Service or Contact Centre experience. Our client is a seeking a professional individual looking for a long-term career opportunity. Successful candidates will be offered a pay rate starting at $17.50 an hour.

Customer Service Representative Responsibilities:

· Complete tasks/assignments within the assigned time frame with no errors

· Strong communication skills (written and verbal) to reply to customer request via phone, e-mail and web-based chats

· Ensure individual and department Key Performance Indicators (KPIs) and objectives are achieved

· Document information in a timely and accurate manner and adding follow ups if necessary

· Effectively manage time and prioritize tasks correctly

· Ability to multi-task by simultaneously listening and thinking about solutions to offer our customers while entering data

Is it safe?

· With the COVID-19 outbreak, We Adecco and our clients take every possible measure to ensure a safe and healthy workplace.

· To protect you during this crucial task, you will be provided with the proper personal protective equipment, training, and supervision.

· Social Distancing Protocol in place

Customer Service Representative Qualifications:

· 1-2 years of customer service/call centre experience

· Exceptional telephone etiquette in essential

· Strong typing and computer skills

·  Technical aptitude and troubleshooting experience is an asset

Why work for Adecco?

·   Great pay + 4% vacation pay

·   Paid weekly – accurate and on time

·   Strong health and safety programs

·   Flexible shifts

·   Generous referral bonuses

·   Free training programs

If you qualify for the Customer Service Representative position in Woodstock, ON, apply below.

B6510

 




  • Apply with Adecco

Reference number CA_EN_1_026510_1469552

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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