Inside Sales Representative

  • Category
    Retail & sales - Sales - Inside
  • Job type
    Direct Hire
  • Location
    Mississauga, Ontario

Our client, a leader in the transportation industry is looking for a driven Inside Sales Rep. This is paying 45,000 50,000 per yer. For our client, every employee is expected to exemplify the following core values and behaviours. The extent to which each employee succeeds in incorporating these values and behaviours into their position will form a significant portion of each performance review.

CONSTANT IMPROVEMENT: Our client values and is committed to actions that contribute to progress. They strive to always improve the organization by challenging conventional thinking and the status quo, but supporting it with disciplined insights and knowledge. They always move ahead by proactively seeking out new perspectives or thinking and by pursuing solutions that deliver improved results. a) Initiative One who is a self starter; takes action to achieve goals beyond what is required. b) Innovation The ability to challenge established ways of doing things by coming up with resourceful ideas and solutions; ability to push for continuous improvement in all ways of doing business. c) Quality Improvement Is dedicated to providing the highest quality service which meet the needs and requirements of internal and external customers; open to suggestions and experimentation; embraces a learning environment leading to the most efficient and effective work processes. d) Action and Results Oriented Is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting, seizes opportunities when they arise. The ability to achieve results by following through on tasks and or projects. e) Knowledge Sharing Willingness to learn and teach.

EXCEPTIONAL SENSE OF URGENCY AND PURPOSE They value and embrace doing whatever it takes to meet or exceed customer expectations. Understand that business is nothing without their customers and are always looking for new ways to add value in relationships. As the business is always changing and customer demands constantly growing, anticipating the what ifs to better predict and therefore manage expectations. a) Accountable Ability to make decisions, bring closure to ideas and tasks and is accountable for the successful completion of a task. Is able to set realistic deadlines and follow through on them. b) Adaptability Can work in a variety of areas and ambiguous circumstances. Demonstrates flexibility when contradictions arise. Can maintain an effective performance level under pressure and tight deadlines. c) Decision Quality Makes good and timely decisions based upon analysis, wisdom, experience and personal judgment. Uses his/her time effectively and efficiently; sets appropriate work priorities. d) Responsiveness The ability to respond in a timely manner to all internal and or external customer inquiries. Willingness to try new things and be different. 

They are committed to stepping beyond our individual comfort zones, sometimes persevering when others surrender. a) Straight talk / Fearless Provides current, direct, positive and corrective feedback to others; doesn't hold back anything that needs to be said; faces up to issues quickly and directly; not afraid to try new things. b) Productive Conflict Steps up to conflicts, sees them as opportunities for improvement; can find common ground and get cooperation. c) Change Open to change; analyzes both successes and failures; experiments and will try anything to find solutions; accepts the challenge of unfamiliar tasks. Position is responsible for researching, soliciting and booking qualified brokerage sales leads for the outside

Sales Account Executives. Research leads from various lead sources. Make out bound sales calls from various lead sources to potential prospects. Qualify prospect to ensure they are a target account. Once qualified representative is to book the appointment for corresponding outside Sales Account Executive. Once appointment has been booked, place lead in corresponding outside Sales Account Executive calendar and send email notification to sales rep. Keep track of all leads, daily # of calls and contacts on lead tracker. All other duties assigned

High School Diploma is required; College Diploma in Business Administration and or equivalent is preferred. Customs certificate is a definite asset Minimum two (2) year in a telemarketing / call center outbound sales role environment, preferably within customs brokerage. Working knowledge of MS Office Suite of products Self-disciplined with excellent organizational and time management skills. Able to work independently and or part of a team. Strong prospecting skills and negotiating/closing skills is a must. Strong communication skills verbal and written is required. Problem solving, accuracy, attention to detail and analytical ability is required. Decision Making Responsibilities Generally standardized procedures involving wide variety of routine tasks or limited variety of semi routine tasks. Some judgment involved in the making of minor decisions affecting the accuracy and quality of work. Analysis of standardized data to generate information for use by others. Problems can occur and employee makes decisions within limits defined by standard or accepted practice.

Contacts Internal and External Contacts a regular part of the responsibilities of the job, to deal with routine matters, where some tact is required. Inside contacts involve: Presenting reports and recommendations; receiving and settling transactions; adjustments to working arrangements and co-coordinating others involved in similar work. Outside contacts are of a regular nature which requires tact and courtesy, primarily in providing, obtaining or exchanging information.

If you feel you are well suited, please apply with an updated resume for consideration!


  • Apply with Adecco

Reference number CA_EN_1_026520_12179661

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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