Inside Sales Representative

New
  • Location
    Ottawa, Ontario
  • Job type
    Direct Hire
  • Category
    Retail & sales - Sales - Inside

Adecco is currently recruiting for a permanent full-time Inside Sales Representative for our Client located in Ottawa, ON.

The LBM (Lumber and Building Materials) Counter Salesperson is responsible for providing prompt courteous and efficient service to customers, advising them on appropriate merchandise and related items. His or her duties include being familiar with pricing, local building codes, types of building permits issued, preparing quotations, as well as a variety of other related duties. The LBM Counter Salesperson must perform all assigned tasks with sufficient speed and accuracy to avoid adverse impact on the level of service to customers and to achieve sales profitability

The Inside Sales Representative will have the following responsibilities:

  • Ensure customers are greeted within 30 seconds of their arrival at the LBM counter.
  • Determine customer’s needs by asking open-ended questions.
  • Communicate product knowledge to the customer as appropriate.
  • Process special orders for non-stock or out of stock items.
  • Be familiar with and maintain up-to-date information on pricing.
  • Know local building codes, types of building permits issued.
  • Know prices, practices, and policies of the company’s competitors.
  • Help customers solve building problems.
  • Update yourself with practical knowledge of building materials and lumber products.
  • Resolve customer complaints.
  • Be familiar with current yard inventory and surplus items.
  • Suggest rule, policy and / or procedural changes when you believe they would improve efficiency, sales, profits, morale, etc.
  • Maintain professional confidentiality of all store and customer records.
  • Work on additional duties and assignments as assigned by management.
  • Work in a safe manner in accordance to provincial and federal safety legislation
  • Report any potential hazards and unsafe behavior to management in order to have the situation corrected.
  • The Inside Sales Representative must meet the following mandatory requirements:

  • Ability to work a flexible schedule including weekends, evenings, and holidays.
  • Friendly and helpful attitude toward customers
  • Mus have a valid driver full G driver license
  • Must be willing to do once a month client visit (vehicle can be provided)
  • Good mathematical skills.
  • Must be able to communicate effectively and persuasively with employees, management, suppliers, and customers, to obtain accurate information for pricing, estimates, quotations, etc.
  • Willingness to learn.
  • Prior retail experience beneficial.
  • Willingness to continually develop professional skills and knowledge base.
  • High School graduate or equivalent.
  • Ability to work co-operatively in a team atmosphere.
  • If you are interested in applying to the Inside Sales Representative position, please submit your resume as soon as possible by clicking on the “Apply with Adecco” button above.

    B7616

    T7616




    • Apply with Adecco

    Reference number CA_EN_1_027616_1603314

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