Intermediate CRM Project Manager

  • Category
    Professional & executive - Consultant
  • Job type
    Direct Hire
  • Location
    Ottawa, Ontario

We are currently recruiting for experienced  Intermediate CRM Project Manager for our client in Ottawa, ON. For a 2.5-year contract with strong possibility  of extension. The IM/IT Project Managers to plan, lead and deliver exciting IT projects critical to the organization’s technology road-map. The ideal candidate will adhere to formal PMI methodologies both in documentation and delivery life-cycle utilized by the Project Management Office, by planning, executing, monitoring and reporting projects from initiation through to completion.

The Intermediate CRM Project Manager will have the following responsibilities:

  • Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
  • Communicate project expectations to team members and stakeholders.
  • Evaluate trade-offs between project size and complexity, cost, urgency, risk, and stakeholder value and provide recommendations on way forward.
  • Liaise with project stakeholders on an ongoing basis and determine and manage project expectations with team members and other stakeholders.
  • Plan and schedule project timelines and milestones using applicable tools and tracks, analyze and manage project risks, issues, milestones and deliverables.

The  Intermediate CRM Manager must meet the following technical/ interpersonal skills:

  • Have a bachelor’s degree or a college diploma or a demonstrated equivalent experience in Business Administration, Computer Engineering, Computer Science, Mathematics or a related field.
  • Project Management Certification
  • A minimum of 5+ years’ experience in project management
  • Strong background managing IT projects (infrastructure, web solutions, complex integrations)
  • Strong delivery skills including use of Agile, Waterfall techniques / approaches
  • Solid leadership skills – ability to lead and direct matrix resources
  • Strong business acumen and presentation skills
  • Excellent verbal and written communication skills across all levels of an organization
  • Strong vendor management skills
  • Collaborative; must be able to communicate and interact with both technical and business stakeholders
  • Strong influencing and negotiation skills to drive consensus across various functions
  • Implementation of CRM, consider a strong asset
  • Implementation of Cloud/SaaS solutions, an asset
  • Implementation of MS Dynamics 365, an asset
  • Implementation of financial systems, an asset
  • Implementation of insurance systems, an asset
  • Implementation of retail systems / point of sale systems, consider a strong asset

If you are interested in applying to the Intermediate CRM Project Manager position, please submit your resume as soon as possible by clicking on the 'Apply with Adecco"


  • Apply with Adecco

Reference number CA_EN_1_027616_12111931

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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