IT Customer Service Representative - Fredericton - $16.25/hr

  • Location
    Fredericton, New Brunswick
  • Job type
    Temporary/Contract
  • Category
    Call centre & customer service - Customer Service

Adecco is currently hiring IT Customer Service Representatives in Fredericton, NB for a 6 month contract. To qualify for these IT Customer Service Representative roles, you must have at least 1 year exceptional customer service experience (through multiple channels - phone, email, chat). The successful candidate will work from home until the office reopens and the pay rate for this role is $16.25/hour. 

IT Customer Service Representative Responsibilities:

• Sense of achievement providing excellent customer service in an inbound customer contact environment
• Fulfilling work satisfying customer expectations in a way that also complies with best practices
• Demonstrating empathy by listening attentively to customer concerns
• Maintaining high customer satisfaction ratings and service level agreements
• Handling client's needs with exceptional care and attention
• Extensive post training coaching and support for up to 3 months

IT Customer Service Representative Qualifications:

• 1 year of experience in: Customer Service Delivery/Customer Contact Services
• High school diploma, GED, or equivalent
• Technical troubleshooting experience preferably with Mac / Apple 
• G Suite knowledge
• Excellent writing skills
• Excellent verbal and written communication
• Ability to be adaptive/flexible in a fast-paced environment
• High attention to details
• Organized and motivated
• Tech Savvy
• Able to Multi-task
• Experience in a call center environment a plus

Why Work for Adecco? 

• Great pay + 4% vacation pay    
• Paid weekly – accurate and on time     
• Medical and dental benefits once qualified    
• Strong health and safety programs    
• Flexible shifts    
• Generous referral bonuses
• Free training programs    

If you are interested in these IT Customer Service Representative roles in Fredericton, NB apply today. 

B3043


 




  • Apply with Adecco

Reference number CA_EN_1_023043_1470023

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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